Global Head of Learning and Development

Make an impact with NTT DATA
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Your day at NTT DATA

The Global Head of Learning and Development is a senior leadership role responsible for designing, implementing, and overseeing comprehensive learning and development strategies that drive organizational growth and employee excellence across NTT DATA, Inc.
Leading a team of learning professionals, this role involves aligning learning initiatives with the company's strategic goals, cultivating a culture of continuous learning, and ensuring that training programs cater to diverse learning styles and preferences.
The Global Head of Learning and Development collaborates closely with business / team stakeholders to identify skill gaps, develop impactful training solutions, and measure the effectiveness of learning programs through data-driven insights while fostering a collaborative and innovative team culture focused on operational excellence.

What you'll be doing

Key Responsibilities:

• Develops and executes a strategic learning and development plan aligned with the organization's business objectives and long-term goals.
• Leads and manages a team of learning professionals, including trainers, instructional designers, coordinators, and administrators.
• Oversees the design and development of training programs that cater to various employee needs, from onboarding to leadership development.
• Sets direction on delivery of training programs using a mix of methodologies, including in-person, virtual, and e-learning.
• Collaborates closely with business / team stakeholders to identify training needs and align learning initiatives with organizational objectives.
• Manages learning needs assessments to identify skill gaps and training requirements across different job roles and departments.
• Oversees implementation of metrics and measurement systems to track the effectiveness and impact of learning programs.
• Manages the learning and development budget, allocate resources effectively, and ensure optimal return on investment.
• Leads change management efforts related to new learning technologies, methodologies, or organizational shifts.
• Stays informed about learning technologies and leverage them to enhance training delivery and engagement.
• Stays current with industry trends, best practices, and emerging concepts in learning and development.
• Manages relationships with external partners, vendors, and training providers to enhance the organization's learning offerings.

Knowledge and Attributes:

• Substantial understanding of adult learning theories, instructional design methodologies, and training best practices.
• Substantial understanding of the organization's goals, objectives, and how learning and development initiatives align with overall business strategies.
• Excellent ability to stay updated with the latest trends, technologies, and innovations in learning and development.
• Excellent ability to analyse training data to measure the effectiveness of programs and make data-driven decisions.
• Substantial understanding of budgeting and resource allocation for learning and development initiatives.
• Excellent ability to develop and execute a strategic learning and development plan that aligns with the organization's objectives.
• Substantial interpersonal and communication skills to collaborate effectively with senior leadership/management and employees.
• Substantial skills to lead, inspire, and mentor a team of learning professionals to achieve outstanding results.
• Substantial ability to design and deliver engaging and impactful training programs and to guide the organization through change by effectively communicating the value of learning initiatives.
• Ability to negotiate resources, gain buy-in from stakeholders, and influence decision-making.
• Willingness to explore and adopt new technologies, methodologies, and trends to enhance training effectiveness.

• Determination to achieve measurable outcomes in terms of employee development and organizational growth.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Human Resources / Learning and Development or a related field.

• Advanced degree such as an MBA qualification is highly desirable.

Required Experience:

• Substantial demonstrated experience in designing and implementing strategic learning and development plans that align with business goals.
• Substantial experience in managing and leading large teams or departments in a similar role.
• Substantial demonstrated experience in designing and delivering various types of training programs, including leadership development, technical skills, soft skills, and more.
• Substantial experience in using data and analytics to measure training effectiveness, identify trends, and make informed decisions about learning strategies.
• Substantial demonstrated experience managing learning and development initiatives across diverse geographic locations, considering cultural nuances and global requirements.
• Substantial demonstrated experience in managing budgets and allocating resources.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.