Global GTM Onboarding Enablement Manager

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.  

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Job Description

We seek a highly motivated and experienced Global GTM Onboarding Enablement Manager to join our team. In this critical role, you will work closely with SUSE's sales, marketing, and other cross-functional teams to develop, optimise, and execute globally consistent enablement programs that improve key sales metrics (e.g., increased pipeline, closed-won rates and other sales productivity measures).

Focus Areas: 

Program Management & Execution

• Define and develop a structured and detailed end-to-end onboarding process for new sales hires to provide a positive onboarding experience.

• Develop and refine project management practices, processes, and tools to ensure a streamlined, organised approach to onboarding.

• Lead the Global Onboarding program end-to-end, ensuring projects stay on track, meeting established timelines and milestones while communicating progress effectively to stakeholders.

• Own the onboarding journey listening strategy and report on feedback promptly and effectively.

• Coordinate across functional onboarding programs to ensure a connected thread across all onboarding programs at SUSE.

• Work closely with Talent Development, Business Units, People Operations teams, cross-functional business colleagues, and other stakeholders to collaboratively design and develop learning processes and solutions that support the Global Onboarding journey.

Instructional Design, Facilitation and Delivery

• Develop, implement, and continuously improve the sales onboarding program tailored to sales roles (e.g., account executives, inside sales, partner executives etc).

• Ensure onboarding content is up-to-date and aligned with current products, services, sales processes, and company objectives.

• Incorporate sales methodologies (CVI, MEDDPICC) into the onboarding curriculum.

• Deliver dynamic, impactful learning through various channels (synchronous, asynchronous, digital, hybrid), enhancing learner engagement and retention.

• Design engaging course content, leveraging interactive media, audio, video, and multimedia elements, ensuring alignment with key learning objectives.

• Convert existing instructor-led training to virtual instructor-led, eLearning, or instructional video formats as needed, optimising content for a digital experience.

• Continuously review and evaluate content, recommending and implementing enhancements that improve effectiveness and relevance.

• Facilitate and deliver an intensive onboarding boot camp. Deliver onboarding sessions on sales tools, product knowledge, sales plays, sales methodologies, and company best practices. Facilitate role-playing exercises, scenario-based learning, and live call shadowing to enhance skill acquisition.

• Provide one-on-one coaching to new hires to ensure they understand the company's sales processes and goals.

Data-driven Design and Management

• Design, develop, track and report on New Hire Effectiveness metrics and performance.

• Continuous iteration and improvement of the program based on data and feedback

            Skills Needed: 

• A Bachelor's degree in business, marketing, or a related field is often preferred.

• Extensive experience in sales, presales and/or sales management

• Experience in sales enablement, training, and human resources, with exposure to learning and development, onboarding, people operations, and a related role.

• Strong program management and execution skills, proven track record of orchestration across business groups, functions and driving deliverables and timelines.

• Proven track record of designing end-to-end sales onboarding processes from hired to post-onboarding with detailed process and workflow, including touchpoints with new hires to drive new hire effectiveness outcome.

• Strong facilitation and delivery skills to deliver content effectively for the intensive boot camp. 

• Demonstrated expertise in designing and implementing comprehensive Sales Enablement Programs.

• Experience designing metrics, building reports and analysing data to measure the effectiveness of new hires pre-and-post onboarding, including the effectiveness of the enablement programs

• Experience implementing sales methodologies and value-based selling, such as MEDDPICC or related methodologies, is a must.

• Experienced in managing Sales and Sales Enablement tools such as Google Workspace, Salesforce, Outreach, Gong, Articulate or equivalent.

• Experience with CRM platforms (e.g., Salesforce, HubSpot) and sales tools (e.g., Outreach, SalesLoft, Gong)

• Strong communication and collaboration skills with the ability to work effectively with cross-functional teams, including sales leaders, product marketing, and revenue operations.

• Ability to navigate challenges, find solutions, and resolve roadblocks

Job

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

SUSE Values 

• Choice

• Innovation

• Trust

• Community