Global Data, Analytics, and AI Programme Manager

Position: Global Data, Analytics, and AI Programme Manager 

Reporting to:  Global Head of Data Products 

Contract Type:  Permanent 

Location:  UK 

Band: III 

About the Hiscox Data, Analytics, and AI Team 

The Hiscox Global Data, Analytics, and AI Team is applying data-powered innovation across the organisation to deliver tangible commercial value through business growth and efficiency. The team consists of a central function setting strategy, Business Unit teams providing execution capacity, and technology providing for Data Engineering and ML Operations services.  

We empower colleagues through a company-wide data fluency programme and a data-driven, insight-led, customer-centric culture. Commercial focus, continuous improvement and product centric delivery is at the heart of everything we do.  

The Role 

The Global Data Programme Manager is responsible for overseeing strategic data initiatives, ensuring alignment with the Group Data Strategy and driving successful transformation outcomes.  

This role includes managing complex project and programme plans, allocating resources, and ensuring stakeholder alignment to deliver business value. There will be line management responsibility of Product Owners and managers, and being accountable for the overall roadmap and delivery of data change across both central and local technology functions.  

This role will lead change and transformational change in the business, acting as Programme Manager for the Group Data portfolio as well as guiding others in resolving complex issues within the data domain and personally solving problems with significant cross-functional business process implications. 

Key Responsibilities 

Strategic Leadership & Transformation 

• Lead and deliver transformational change by translating the Group Data Strategy into actionable delivery plans and measurable outcomes, ensuring commercial impact for Hiscox. 

• Manage and support product owners and managers, fostering their professional development and driving effective delivery of objectives. 

• Motivate, mentor and guide colleagues in resolving complex, cross-functional dependencies, and personally address significant business process challenges within the data domain. 

Execution 

• Oversee and manage project and program plans, understand allocation of both internal and external data resources, and ensure delivery milestones are met across central and local technology functions, while maintaining the overall data change roadmap. 

• Provide comprehensive reporting on Group data use case progress, track OKRs and KPIs for Group Data Strategy implementation, and communicate feedback, risks, and delivery status to the ExCo and programme, project and product sponsors. 

• Define, own, and prioritize the unified data ecosystem product backlog, ensuring work aligns with product objectives and delivers maximum value to Group functions, with clear acceptance criteria for delivery requirements. 

Stakeholder Management 

• Ensure successful execution by building and maintaining strong relationships across the matrix data organisation, proactively managing expectations and facilitating consensus. 

• Develop strong, productive relationships inside and outside of Hiscox at all levels to understand of the business drivers and opportunities to improve the data portfolio  

Person Specification  

• Experience in creating oversight frameworks to drive value from and track performance of Portfolios and Programmes in a matrix delivery organisation 

• Extensive experience leading strategic data initiatives and driving successful transformation in complex, cross-functional environments, including oversight of large-scale projects and programs. 

• Proven ability to manage project and program plans, allocate resources efficiently, and ensure alignment and engagement with a diverse range of stakeholders across the business. 

• Demonstrated leadership in line managing product owners and managers, with accountability for delivering data change roadmaps across multiple technology functions. 

• Expertise in guiding teams to resolve complex, cross-functional business process challenges, balancing competing priorities, and ensuring change and product management best practices are maintained. 

• Strong aptitude for data and customer-centric problem solving, operating within Agile delivery teams to manage backlogs, prioritize and embed business value, and challenge the status quo. 

Nice to Have 

• Knowledge or experience of Insurance industry. 

• Experience configuring with Jira, Confluence or similar collaboration tools. 

Diversity & Benefits  

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.   

Working life doesn’t always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance.  This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance.   

We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.   

Our benefits package includes a bonus, contributory pension, 25 days annual leave plus 2 Hiscox days and a 4 week paid sabbatical with every 5 years’ worth of service, private medical for all the family and much more.  

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