Global CMMS Administrator

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview

The CMMS Maximo Administrator is responsible for managing, configuring, and optimizing the Computerized Maintenance Management System (CMMS) to support facility operations and maintenance activities across the global portfolio. This role ensures data integrity, system functionality, and user adoption while providing technical expertise, training, and analytical insights to maximize operational efficiency and support strategic decision-making.

Key Responsibilities

System Administration & Configuration

Manage comprehensive user maintenance including setup, security profiles, and site access permissions to ensure appropriate system access across the organization. Upload new site information, assets, schedules, and procedures as sites come online, and perform bulk uploads of new assets for sites in support of new construction or inventory reconciliation projects. Decommission buildings and sites in CMMS as needed to maintain accurate portfolio representation.

Data Management & Quality Assurance

Develop and maintain accuracy of work order related data ensuring consistency across the portfolio. Add equipment to PM plans, schedules, and procedures, and define scheduled due dates through a maintained SLA for system-generated work orders. Support management in quality assurance review of work order data accuracy including equipment on work orders, booked hours for employees and vendors, work order type, closing codes, and work order comments. Input records and updates to IoT asset management system and reconcile with CMMS to ensure system integration and data consistency.

Work Order & Asset Management

Support management in the scheduling and assigning work by managing work orders in the system and ensuring proper creation, planning, update, and closure of work orders. Work with the facilities team to develop, standardize, and maintain lists of critical equipment across the portfolio. Add, update, and review inspections for sites on the account to maintain compliance and operational standards.

Analytics & Reporting

Measure and publish KPI metrics to the management team. Interpret data, troubleshoot processes, and make recommendations based on findings to drive continuous improvement and operational excellence.

Training & Support

Provide training to end users and serve as liaison for problem solving and escalation. Manage daily administrative tasks that are asked of the CMMS team to ensure smooth system operations and user satisfaction.

Required Qualifications

Experience

Prior experience with a CMMS system or asset management system preferred. Demonstrated ability to work independently with little supervision and effectively deal with stressful situations.

Technical Skills

Proficiency in SQL for data manipulation and reporting. Proficiency in a range of information technology tools and platforms. Knowledge of local occupational health and safety requirements, critical facilities, and vendor management for specialized services is advantageous. Understanding basic technical aspects of property including mechanical, fire protection systems, and mechanical and electrical systems is advantageous.

Core Competencies

Excellent communication, organization, and problem-solving skills. Self-motivated with a confident, energetic, and flexible approach to work. Strong analytical capabilities with ability to interpret complex data and provide actionable recommendations.

About JLL

JLL is a leading professional services firm that specializes in real estate and investment management. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.

JLL is an equal opportunity employer committed to building an inclusive and diverse workforce.

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.