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Marsh McLennan

Global Client Relationship Lead

Posted 2 Days Ago
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In-Office
Lower Place, London, England, GBR
Mid level
In-Office
Lower Place, London, England, GBR
Mid level
The Global Client Relationship Lead manages high-level client interactions in M&A, focusing on risk management and insurance solutions. Responsibilities include client development, collaboration across Marsh teams, and oversight of key accounts, ensuring delivery meets client expectations.
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Company:Marsh Risk

Description:

R_344205 – Global Client Relationship Lead

Marsh Risk’s Private Equity and M&A (PEMA) practice advises clients on risk and insurance across the full cycle of their M&A transactions. We are seeking a talented individual to join the PEMA team, working directly with the Global Chairman of the PEMA practice.

Mergers, acquisitions, and divestments are among the riskiest and most complex business transactions. Our global PEMA team has been advising clients on evaluating and managing deal-related risks, as well as optimising risk & insurance frameworks across their portfolio companies, for over two decades. We can help buyers differentiate their bids and sellers exit with minimal risk exposure.

We will count on you to:

  • Be a seasoned client executive and business development expert, with a skillset spanning the sales value chain – from initial client dialogue through to execution and delivery – with a specific focus on issues-driven selling as opposed to a product-led sales approach
  • Supports the Global Chairman of the Marsh Private Equity and M&A (PEMA) practice and the Global PEMA Managing Director in growing Marsh’s book of business across a wide range of industry sectors
  • Understands the business challenges and priorities of clients and prospects, connecting these back to Marsh solutions, and shaping a narrative to resonate at the C-Suite level with clients
  • Leads on the delivery of Marsh services to clients following sales dialogues, by engaging with Marsh teams globally to execute to client requirements
  • Acts as a senior level of oversight for key clients – ensuring that local Marsh teams are delivering to requirements, and steps in to address any issues or road blocks
  • Able to build a strong internal Marsh network, with the credibility to bring colleagues from across the firm to the table for client dialogues
  • Acts as a point of escalation for highly complex issues and works to resolve problems efficiently
  • Must be at ease in engaging with C-Suite leaders in formal (meeting), casual (lunch / dinner) or crowd-based (conferences, other similar events) settings
  • In addition to driving client dialogues, must be willing and able to build client presentations, research reports and engage in various Marsh tools and processes (MPower etc.) as required to ensure that all opportunities are fully reflected in the relevant Marsh reporting systems
  • In addition to driving early-stage dialogues across a swathe of clients, take on direct day-to-day client executive responsibilities for a selected set of clients

What you need to have: 

  • An understanding of insurance broking and placement
  • Must have the ambition, passion and burning desire to develop client relationships, build opportunities for Marsh, and close deals
  • Holds the gravitas and ability to lead & drive client conversation at the C-Suite level
  • Must be willing to travel as required
  • Must be comfortable as an individual contributor in all levels of activity – from CEO-level meetings to the creation of PowerPoint documents and Excel models as required
  • The willingness and ability to travel internationally extensively, at times on short notice

What makes you stand out?

  • Track record of success in issues-driven selling
  • The ability to rapidly position themselves as a advisor and strategic coach to clients, rather than simply a transactional service provider
  • The ability to coalesce Marsh-wide teams around individual client opportunities, ensuring wide and cohesive representation across the firm
  • Broad-based insurance knowledge and experience across a broad range of risk classes and focus areas

Why join our team:

  • You will have the benefit of working directly with some of Marsh’s most complex and challenging clients, in time-pressured environments.
  • You will be exposed to seniormost leaders  - Founders, Presidents, CEOs and the wider C-Suite – at our clients and prospects
  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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