Job TitleGeneral Operative
Job Description
Role Profile
Title:
General Operative
Reports to:
Duty Manager
Context:
Working within the airport service team, the general operative will be performing duties to ensure equipment availability, health & safety compliance, quality, Maximo reporting and team working is optimised in accordance with agreed timescales.
Accountabilities
Vanderlande Values
Ownership
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To be proficient in aspects of the operation and maintenance procedures.
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Screening machine IQT testing
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1st line response to bag jams
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Assist Facilities Assistants in cleaning duties
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Ensuring emergency stop procedures are adhered to
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Communicating with the baggage control room to effectively resolve issues within the baggage handling system.
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Have a proactive approach to fault finding
Build Reputation with Customers
Interface to customer in a Professional and Courteous Manner either face to face, telephone, email.
Ensure contract SLAs are consistently achieved and improved
Drive to Win
Ensure contract SLA's are consistently achieved and improved. Assist with planned preventative maintenance, corrective and reactive maintenance in timely manner as required. Record all work done and parts used in CMMS system (Maximo) where applicable
Team Play
Provide cover for other team members when necessary.
Ensure thorough knowledge transfer through sharing of knowledge and information.
Every day better
Assist with routine maintenance duties including, but not limited to: operational checks, functionality checks, cleaning, adjustment, lubrication and monitoring. Look to find root cause of issues and find permanent solutions to issues encountered.
Safe Base & We Care
Ensure all company legislative Health & Safety regulations and policies are maintained. Work in a safe considerate manner and leave all work areas clean and tidy at all times.
Skill & Experience:
Be willing to assist and learn from a multi-disciplined team in a fast moving environment.
Good interpersonal skills and able to communicate precisely both in writing and verbally at all levels
Be computer literate
Be able to plan and prioritise work load
Be able to work on own initiative as well as a member of a team
Be of smart appearance and behave professionally and be respectful to all people
Work overtime as required
Essential
A proactive approach to fault finding alongside excellent communication skills
Be a team player with a flexible and pragmatic attitude
Prepared to work shifts including nights
Desirable
Previous experience within an FMCG manufacturing or automated warehousing
What We Do
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market.
Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions.
The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation.
Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.
