Fund & Investment Operations Analyst, Senior Associate

Completes complex tasks, manages priorities, and analyzes inputs to meet fund and investment operational objectives. Responsible for tasks related to Trade Management for a wide range of portfolios, including institutional funds, investment trusts, mutual funds, ETFs and other pooled vehicles.

Trade Management (TM) in Vanguard is a global function that supports all the trade activity that Vanguard’s Investment Management Group conducts on behalf of all VG funds. The TM function is a sub-domain of the Global Middle Office Operations group and are responsible for getting all trades executed to settlement finality, in an accurate and timely fashion via multiple operating models across all asset classes. This includes elements of overseeing outsourced providers as well as full ownership of settlement activity in-house.

The Trade Management Specialist oversees and executes the daily operational tasks of the Trade Management team, monitoring various controls and procedures to ensure adherence to all policies and procedures. Serves as an escalation point to resolve technical issues.

In this role you will:

• Serve as subject matter and technical expert, identifies and resolves complex fund and investment operational issues. Analyzes cash flow, transaction, and portfolio holdings data.
• Lead process improvements efforts, completes comprehensive analysis, and recommends solutions.
• Document procedures across all fund and investment product types. Leverages fund and investment operational knowledge to aid in the production of gold copy data and enhance output.
• Maintain communication with internal and external partners to resolve process and reconciliation issues. Oversees the research and implement complex process improvements.
• Oversee daily operation, manages controls and verifies completion of processes
• Identify opportunities for process improvements and proactively proposes solutions.
• Participate in special projects and performs other duties as assigned.

What it takes:

• Minimum of two years related work experience and one year industry experience.
• Undergraduate degree or equivalent combination of training and experience. Accounting or Finance degree preferred.
• High level analytical and problem-solving skills.
• Ability to manage multiple priorities under strict deadlines.
• Excellent time management and organisation skills.
• Ability to understand complex technical issues.
• Proficiency with Word, Excel and other Microsoft applications preferred.
• Excellent leadership, interpersonal and motivational skills.
• Customer service orientation with excellent interpersonal and communication (verbal and written) skills; team player with positive attitude.

Special Factors:

• Available to work beyond core business hours and on some holidays based on business need. Limited Hybrid.
• Vanguard is not offering visa sponsorship for this position

About Vanguard

Vanguard is an investment company unlike any other. It was founded by Jack Bogle in the US in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.  Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They track the performance of the entire market.  Or as Jack put it, "Don't look for the needle in the haystack. Just buy the haystack!”.  We have stood for low-cost, uncomplicated investing ever since. Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.