The Front Desk Coordinator will manage reception duties, greet guests, assist office team with inquiries, monitor office requests, distribute mail, liaise with vendors, help with events, and provide administrative support in the Lisbon office.
Location: On site Lisbon
Description
The Lisbon Places team at Cloudflare is searching for a stellar Front Desk Coordinator to be the first line of delight in our beautiful new Lisbon office. You are friendly, outgoing, and patient with an obsession for organization and a knack for keeping it together in a (really) fast-paced environment. You're also a self-starter who's willing to do whatever it takes to help make the Cloudflare office a wonderful place to be for employees and guests alike.
Key Responsibilities
- Ensure that the reception desk is covered at all times
- Ensure that the reception area is neat, tidy, and stocked
- Greet and register guests, external visitors, vendors, and interview candidates
- Assist the Lisbon team with online and in-person enquiries
- Monitor office requests, chats and emails. Answer and act upon queries accordingly, and respond to all Lisbon office requests in a timely manner
- Collect and distribute mail and deliveries as well as send the occasional parcel
- Interface with catering, food, janitorial, maintenance, and security vendors as needed
- Help with event planning, setup, and teardown
- Participate in facilities/office operations planning meetings as needed
- Escalate site maintenance and security issues to Office Operations Manager
- Provide general administrative support on an on-going basis, with potential EMEA admin coverage from time to time
Requirements
- Fluent in English and Portuguese
- Customer service oriented with an outgoing, patient, and professional demeanor
- Effective verbal and written communication skills
- High attention to detail
- Solutions-oriented mindset
- 2+ years experience in reception/facilities operations or a similar field
Desired but not required
- First aid and fire marshal certification desired but not required (necessary training will be provided)
- Vendor comparison and management experience
- Experience using Google Workspace, Confluence, and JIRA
Cloudflare London, England Office
Riverside Building, 6th Floor, County Hall/The, Belvedere Rd, London, United Kingdom, SE1 7PB
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