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Overwolf

Chargeback Specialist – Tebex

Sorry, this job was removed at 06:16 p.m. (GMT) on Wednesday, Feb 11, 2026
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In-Office or Remote
Hiring Remotely in London, Greater London, England, GBR
In-Office or Remote
Hiring Remotely in London, Greater London, England, GBR

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We’re on the hunt for a sharp, detail-oriented Chargeback Specialist to join Tebex’s payments and compliance team, helping protect our platform while empowering in-game creators to build sustainable businesses.

As a guardian of platform integrity, you’ll play a key role in managing Tebex’s risk profile – reviewing disputes, safeguarding payouts, and identifying emerging fraud patterns. You’ll work closely with cross-functional teams to maintain industry-leading chargeback performance while striking the right balance between seller experience and platform safety.

So if you thrive on precision, enjoy spotting patterns before they become problems, and want to help keep the world’s leading UGC monetization platform safe and trusted – this quest is for you.

  • 1+ year of experience in payments, fraud prevention, or customer-facing risk-related roles.
  • Strong attention to detail with a structured, process-driven approach to work.
  • Excellent written and verbal communication skills.
  • Proven ability to assess risk and apply sound judgment.
  • Openness to feedback, collaboration, and continuous improvement.
  • Solid problem-solving skills with the ability to work independently.

Bonus Points

  • Experience handling chargebacks, disputes, or working with payment providers.
  • Familiarity with AML, KYC, or compliance-related processes.
  • Interest in gaming, digital marketplaces, or creator-driven platforms.
  • Ability to notice suspicious patterns before they insist they’re not suspicious.

What you’ll get:

  • Remote Work: Work from home or anywhere that works for you
  • Private Health Insurance: Comprehensive coverage for your peace of mind
  • Stock Options: Be part of our shared success
  • Wellness Reimbursement: Support for mental health therapy, fitness activities, classes, and related equipment
  • Gaming Allowance: A dedicated budget for games and gaming equipment
  • Vacation & Holidays: 33 paid days off per year (including UK bank holidays)
  • Annual Compensation Review: Ensuring your package remains competitive and rewarding
  • Personal Development Budget: For courses, training, and professional growth

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

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