What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!
We love pizza, it brings us all together. The world deserves better pizza, and we deliver it!
Are you looking for a job that combines your love for pizza with a thriving career opportunity? Look no further than Papa Johns!
We're seeking a Operations Support Assistant to join our iconic brand and help us continue delivering outstanding pizza to our customers. At Papa Johns, we believe that our team members are our secret ingredient, and we're dedicated to providing you with a career that will help you grow and succeed.
The successful applicant will provide support to both the Franchise and Operations teams with administration tasks and business planning. Working to tight deadlines to organise, adapt and problem-solve in a busy office environment.
Key Responsibilities:
Operations Support
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Assist the Senior Director with calendar, administration and meeting plans
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Manage filing systems, including online reports and documents within shared folders using various database systems
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Review aggregators performance and communicate opportunities to the Operations team.
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Challenge aggregators for refunds/issue resolution
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Liaise with third party suppliers including delivery partners
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Manage insurance claims (end-to-end)
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Maintain internal systems
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Administration of Late Night Refreshment licences
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Liaise with individual councils for food registration and regulations
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Point of contact for Environmental Health Officers for Corporate stores
Franchise Administration
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To support recruitment leads from incoming calls, correspondence and internet applications
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Perform online credit checks on behalf of the business
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Assist in the new application process together with any changes to existing Partners through to approval.
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Obtain and manage signed application documents
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Maintain franchisee filing system from application stage through to approval / archive
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Manage and maintain global databases on behalf of Papa Johns of all new / existing Partner information
Change of Hands Facilitation
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Assist in the sale/purchase process
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Liaise with seller regarding appointing Papa Johns to facilitate with the sale of a store; ensuring the required information is submitted
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Liaise with the buyer, obtaining required information submitted for the Leadership Team to approve the sale/purchase
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Provide sufficient information (lease, underlease etc) to Papa Johns solicitors to enable the appropriate legal documentation to be prepared
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Advise aggregators that changes are happening to assist with a smoother transition for the new owners for onboarding their systems
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Ensure all records are updated and correspondence is filed for records and auditing purposes
Office Administration
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Facilitate processes for any new systems / ways of working to assist all users with implementation
At Papa Johns you'll enjoy a competitive salary, contributory pension, Papa Johns monthly vouchers, and a bonus scheme. Additionally, you'll have access to an employee discount programme that includes shopping, gym memberships, holidays, and much more!
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
