BUILDING A MORE RESILIENT WORLD
At ClaimSorted, we're building a more resilient world - one where people and businesses have the confidence to pursue bigger opportunities. We're doing this by transforming how insurance delivers on its most important promise: helping people and businesses recover when things go wrong.
The world's largest insurers and Fortune 500 companies work with us to handle claims and manage risk more efficiently, so they - and the people they protect - can move forward with confidence.
Backed by Y Combinator, Atomico and Eurazeo, we grew 10x in the past year - and we're just getting started.
THE ROLE
We're looking for a Founding Deployment Strategist to own what happens after an AI system is built - making sure every automation we ship actually gets adopted, trusted, and used the way it was designed to be.
You'll own the rollout, not just the build - define how a new automation gets introduced to claims teams: who needs training, what changes in their workflow, and how we know it's actually landed
You'll be the bridge between engineering and the people using what they build - translate what claims handlers need into deployment plans engineering can execute against, and translate technical capability back into something non-technical teams can actually use
You'll make adoption measurable, not assumed - track usage, gather feedback, and flag when a deployed automation isn't landing the way it should, before it becomes a bigger problem
We love working together in the office, so this is a full-time, office-based role in our London office. We're a tight-knit team that genuinely enjoys building this together, and we think you'll feel that from day one.
WHO YOU ARE
We care more about hunger and grit than years on a resume. You might come from a technical program management, solutions consulting, or product operations background — what matters is you can sit between a technical team and a non-technical one and make both sides successful.
Strong understanding of how AI/agentic systems actually work — enough to have a real conversation with engineers, even if you're not writing the code yourself
Excellent at translating technical capability into plain language — you can explain what an automation does and why it matters to someone with no technical background
Structured and process-minded — you can design a rollout plan, not just react to one going wrong
Comfortable owning outcomes you don't fully control — adoption depends on people, not just good engineering, and you know how to influence both
OUR VALUES
Move Fast – Act decisively, iterate quickly, optimize for momentum.
Always Overdeliver – We exceed expectations in everything we do.
Think Customer-First, Always – The customer experience drives every decision.
Challenge the Status Quo – We innovate relentlessly and never settle for 'good enough.'
Say It How It Is – Transparency and direct communication build trust.
COMPENSATION & BENEFITS
Generous, transparent equity participation
Skilled Worker visa sponsorship
28 days annual leave plus bank holidays
30 days of remote work annually
Private medical insurance
Pension contributions
Company offsites
Accelerated promotion track in a high-growth environment
