✨ About us ✨
Customuse is building an AI creative engine for image, video, and 3D. We bring leading AI models and pro creation tools into one workflow, helping creators and teams ideate, generate, edit, animate, texture, and produce publish-ready assets.
We are trusted by 15M+ creators and used across gaming, Roblox, animation, ecommerce, product design, architecture, and creative teams. The next chapter is turning Customuse into the default creative workspace for AI-native media production.
Location: London, with occasional customer-facing work and travel where useful
Type: Full-time
About the role
We are hiring a Forward-Deployed Engineer to work directly with customers and help them build with Customuse's AI creative technology.
You will sit at the intersection of engineering, product, and customer success. One week you might be embedded with a gaming studio designing an AI asset workflow; the next, you might be shipping a feature, prototyping an image/video/3D pipeline, or turning messy customer needs into a productized internal tool.
What you'll do
Work directly with customers to understand creative workflows, technical needs, and product requests
Build prototypes, integrations, scripts, tools, and production features that help customers succeed with Customuse
Translate customer feedback into clear product and engineering requirements
Rapidly iterate on AI workflows for image, video, 3D asset creation, customization, and deployment
Partner with gaming studios, creator teams, brands, and enterprise customers to help them adopt Customuse effectively
Debug issues across product, AI workflows, asset pipelines, APIs, integrations, and content delivery
Identify repeatable customer needs and turn them into scalable product features
You might be a fit if
You are a product-minded engineer who likes being close to users and customers
You can build and ship quickly across the stack with TypeScript, JavaScript, React, Node.js, Python, or similar
You have hands-on experience with AI tools, APIs, agents, LLMs, image generation, 3D generation, video, or creative automation workflows
You communicate clearly with both engineers and non-technical customers
You can turn vague customer requests into concrete product decisions and distinguish one-off asks from platform opportunities
You enjoy fast iteration, customer calls, demos, debugging, and hands-on implementation
Bonus points
Experience with 3D tools, gaming studios, Roblox, Unity, Unreal, Blender, UEFN, WebGL, Three.js, or asset pipelines
Experience in forward-deployed engineering, solutions engineering, founding engineering, product engineering, or another customer-facing technical role
Experience building internal tools, customer integrations, automation workflows, APIs, SDKs, or AI-powered prototypes
Background in creative software, design tools, game development, AI tooling, or developer platforms
✨ What we offer ✨
Competitive salary and stock options
Real ownership from day one on a product used by millions of creators
Work at the intersection of AI, media creation, gaming, 3D, and creative tools
A small, ambitious team with direct feedback, high trust, and high standards
Central London office
✨ Hiring process ✨
Screening call
Role-specific interview
Practical working session or case study
Culture fit interview and meet the team
Reference check and offer
We value ambition and trajectory over years of experience. We move quickly and hold a high bar, but you will get real ownership, direct feedback, and the chance to do career-defining work with a small, ambitious team.
