The First Line Risk and Resilience team will perform an important role in the “first line of defence”, acting as risk champions and operating in conjunction with the UK Risk function and wider Enterprise Risk Management function. The team supports the monitoring, analysis and escalation of risks and risk events and will also implement additional service & management controls across the UK Private Banking unit. Taking ownership of operational risk management, incident investigation, and control testing to ensure robust risk practices and continuous improvement across the business
This role is responsible for the preparation and monitoring of Risk and Control Self-Assessments (“RCSA”), key control testing and action remediation, monitoring of managerial control functions, the identification of operational risk trends, root cause analysis of operational risk events and other risk projects. This role will also play an important role in the implementation of a SEI Investments (Europe) Ltd (‘SIEL’) resilience framework and enhance existing operational resilience arrangements.
This role provides an excellent opportunity to collaborate across SIEL business units, SEI Group and other SEI entities and plays an important part in reducing the impact to our customers, company and market infrastructure should an operational disruption event occur.
What you will do:
› Preparing and supporting the preparation, monitoring and reporting on the RCSA for teams in the UK Private Banking unit (including Operations, SWP and Technology) feeding the SIEL firm wide RCSA. Responsibilities include:
o Supporting the development, monitoring and maintenance of risk registers
o The development and analysis of key risk indicators
o Key control testing and assessment
o Monitoring and reporting of risk events that impact Operations
o Work closely with the business to identify risks
o Undertake and report on operational risk trend analysis
o Plan, report and track remediation plans/actions related to gaps in RCSA
o Challenge the framework to ensure it meets the changing and growing demands of the business to ensure it remains fit for purpose
o Incident Management & Investigation
Lead the identification, logging, and management of operational risk incidents within Operations.
Conduct thorough root cause analysis for all incidents, ensuring findings are documented and lessons learned are shared.
Develop and track action plans to address root causes and prevent recurrence, following up to ensure effective resolution.
Escalate significant incidents and emerging risks to the second line risk team and senior management as appropriate.
o Operational Risk Control
Prepare, monitor, and report on Risk and Control Self-Assessments (RCSA) for Operations and related teams.
Support the development, monitoring, and maintenance of risk registers and key risk indicators.
Design and execute key control testing programmes focused on operational processes.
Monitor and report on operational risk events, trends, and control effectiveness.
Plan, report, and track remediation actions for gaps identified in RCSA and control testing
› Contribute to the development and implementation of SIEL’s Operational Resilience framework in line with The Bank of England, Financial Conduct Authority (‘FCA’) and Prudential Regulatory Authority (‘PRA’) requirements. SIEL business units comprise Private Banking, Institutional Asset Management and Asset Management Distribution.
Responsibilities include:
› Interpretation of regulatory expectations on Operational Resilience frameworks
› Identification of existing frameworks and policies that make up the Operational Resilience framework
› Identification and mapping of important business services and products to people, processes, technology, third parties, facilities and information
› Validating impact tolerances for important business services and testing of tolerances through severe but plausible scenarios
› Maintaining an internal and external communications plans for when important business services are disrupted
› Conduct operational resilience training and education for staff
› Continuously improve the operational resilience framework
› Ensure resilience risks and vulnerabilities are identified and reported, and working with wider business stakeholders to develop the necessary plans to address these risks (across Business and IT Continuity, Disaster Recovery, Technology, Cyber Security, Third Party Risk Management and Change Management).
› Support existing Business Continuity and Disaster Recovery arrangements including formulating annual schedules, conducting testing and coordinating updates to business impact assessments and continuity plans.
› Reporting & Stakeholder Engagement
o Prepare and present regular management information reports on operational risk events, incident trends, and control effectiveness to senior stakeholders.
o Engage with senior management, operations leaders, and risk partners to communicate risk issues and remediation progress.
› Participate in ad-hoc projects as required.
› All SIEL employees are responsible for the identification, assessment and control of risks and risk events. Employees will maintain a good understanding of applicable policies, procedures, risk appetites and tolerance relevant to their function and or business unit and are expected to consider current and potential risks when making or informing business decisions. Employees are responsible for the accurate and timely escalation and recording of incidents associated to relevant risks.
What we need from you:
› BA/BS degree in related field; or the equivalent in education and work experience
› Industry related experience
› Knowledge of risk management and controls processes
› Knowledge of the investment processing industry
› Proven ability to manage multiple agendas and achieve results
› Business writing skills
› Strong Excel and data analysis skills
› Excellent communication and presentation skills
What we would like from you:
› Ability to make strategic decisions using data and sound judgement
› Positive attitude and intellectual curiosity
› Organisational and analytical skills
› Customer service and client management experience
Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/
SEI’s competitive advantage:
To help you stay energised, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, strong pension plan, tuition reimbursement, hybrid working environment, and a work-life balance that enables you to relax, recharge and be there for the people you care about.
We are a technology and asset management company delivering on our promise of building brave futures (SM)—for our clients, our communities, and ourselves. Come build your brave future at SEI.
SEI is an Equal Opportunity Employer and so much more…
After over 50 years, SEI remains a leading global provider of investment management, investment processing and investment operations solutions. Reflecting our experience within financial services and financial technology our UK office is based between the City of London and the growing technology hub of Shoreditch. The open plan nature of our office space, flowing lines and numerous art installations are designed to encourage innovation and creativity in our workforce. We recognise that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits, which include private medical care for you and your family, access to GPs online for appointments, enhanced family leave, volunteer days, access to thriving employee networks and not forgetting free fruit.
SEI Investments (Europe) Ltd (‘SIEL’) is authorised and regulated by the Financial Conduct Authority (FRN 191713).
AI Acceptable Use in the application and interview process:
SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.
