Finance Services Administrator

With UK roots going back over 100 years, Lendlease’s Construction business brings deep knowledge and capability to all that we do. We are a trusted construction partner to many of the most respected private and public sector organisations in the UK.

Whether a new build, a repurposed or reconstructed property, a heritage restoration or a multi-phased development, our clients trust us to drive delivery, deal with complexity, and provide strategic and long-term economic and social value with innovative and sustainable solutions.

The role

Responsible for overseeing and providing guidance to the Business Services Team (WIPRO) during the TSA of the transition from Lendlease  to Bovis across the Accounts Receivable, Accounts Payable, Master Data Management, Customer Service and Payroll functions ensuring compliance with Service Level Agreements and policies and procedures. 

Post TSA - Managing the transactional activities across the Accounts Receivable, Accounts Payable, Master Data Management, Customer Service and Payroll functions noting that this will be under a new ERP system

Management of the day to day activities of the Finance Service Administrators and maintaining strong working relationships with both internal and external stakeholders.

What will you do?

General:

• Monitor and enforce compliance of policies and procedures and contractual commitments, including Service Level Agreements and regional legislative requirements, and proactively identify and address non-compliance issues across the Accounts Receivable, Accounts Payable, Master Data Management, Customer Service and Payroll function
• Oversee escalated complaints and issues including liaising with the stakeholders to resolve issues and ensure all complaints are handled in an accurate and timely manner
• Review applicable documentation including supporting procedures across the functions & ensure these are kept up to date
• Support Process Owners to drive continuous process and system improvement initiatives across Finance Services Transaction functions and ensuring compliance with local regulatory requirements 
• Establish and maintain effective working relationships with internal and external stakeholders to increase networks and allow for exchange of information
• Mentor and support team members through training and feedback to encourage and develop internal capabilities and ensure that staff are adequately resourced to perform
• Support training requirements within the business and the Business Services Team  
• Coordination of transactional activities remaining in the Finance Services Team including:

Accounts Receivable Administration:

• Banking contact in respect of bank cheques, traces, dishonoured cheques
• Coordinate key stakeholder engagement and approvals for any required write offs and adjustments
• Oversee mail handling

Accounts Payable Administration:

• Review and approval of all supplier payments
• Banking contact in respect of stop payment requests and bank traces
• Coordination of legal notices including liaising with Business and Legal function to advise action to be undertaken
• Oversee mail handling

Master Data Management:

• Management of executed contracts including review to ensure compliance with terms and archiving of contracts
• Management of bank guarantees
• Credit card management including proactively identifying and raising non-compliance issues with Head of Finance Services, cardholder management and data upload management
• Coordination of regional reporting requirements, including Payments on Time Reporting

Customer Service:

• Escalation point for Wipro Customer Service Team for queries requiring business coordination during TSA
• Support business training requirements

Payroll Administration:

• Provide cover and support for the payroll manager as required, including review and approval of payroll payments to ensure accurate and timely payment of salaries, escalation of queries and liaison between the Regional HR Team and the Business Services Team

General:

• Monitor and report payment report statistics in line with government requirements

You will bring

SKILLS AND EXPERIENCE

• Experience in financial processing activities preferred.
• Experience in finance policy and procedures and / or shared services functions preferred.
• Problem solving and analytical skills with the ability to work through more complex issues, guide and coach others in the resolution of problems.
• Experience with Oracle R12 or similar financial accounting systems.
• Proficiency with email and Microsoft Office applications.
• Technical financial skills as required.

PERSONAL ATTRIBUTES

• Customer service focus essential.
• Organised, ability to multi-task and prioritise work load.
• High level of accuracy and attention to detail.
• Strong analytical skills with the ability to interpret financial information, policies and procedures.
• Ability to act and operate independently with daily direction from manager to accomplish objectives.
• Excellent communication and interpersonal skills with the ability to communicate and build effective working relationships across all levels of the organisation.
• Works well in a team environment.

What we provide

• Flexible and hybrid work options
• Industry leading pension scheme
• Private medical health benefit and dental plan options
• Enhanced parental leave
• Life assurance
• 25 days annual leave with the option to buy or sell additional days

• Wellbeing leave
• Health and wellbeing support and initiatives
• '24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services'
• Discounted gym membership to over 2,500 gym’s nation wide

Want to find out more about our benefits? Click here.

Belong at Lendlease

We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm.  

We are a disability inclusive employer. Click here to see our standard recruitment process. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. 

We build careers, develop skills, and invest in people. Imagine what more you can do here. 

Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.