The role involves creating structure and improving finance and operations processes across teams, monitoring SLAs/KPIs, and ensuring compliance with EBA guidelines.
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What's the Opportunity:
We’re looking for someone who enjoys creating structure, improving processes, and building strong working relationships across teams. In this role, you’ll help set up and monitor SLAs and KPIs for the finance and operations processes our Malta team relies on. You’ll also keep our outsourcing register up to date and make sure we stay aligned with EBA guidelines.
What will I be doing?
- Map how our group supports Malta across finance and operations function, reporting to a Finance manager and Operations manager in Malta.
- Set up SLAs/KPIs and make sure they’re followed, identifying breaches and reporting to your direct reports.
- Review performance, investigate issues, and help drive improvements.
- Keep the finance/ops outsourcing register updated and compliant.
- Work closely with group teams, and support audits and regulatory checks.
What skills do I need?
- Background in finance, operations, audit, or risk (3+ years)
- Comfortable with processes, documentation, and coordination.
- Strong communicator who enjoys working with different teams.
- Familiarity with EBA Outsourcing Guidelines is a must.
- Someone organized, curious, and motivated to help us operate smoothly.
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Flexibility: We have flexible schedules, and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world, coworking with your team? We’ve got your back!
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
Top Skills
Auditing
Finance
Operations
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