Finance and Subrogation Coordinator

👋🏻 Hello, we're Laka

You might not have heard of us yet - that's OK, you've found us now - come and find out more about our journey...

Founded in 2017, Laka set out to transform insurance by connecting passionate cyclists to form a collective and protect their bikes for when things go wrong - a better model for insurance was born. For once people come first in insurance by fairly sharing the cost amongst each other. We exist to rewrite the rules of insurance so it’s something people stand with, not against.

Our model: Laka makes sure everything runs smoothly for The Collective - from exceptionally fast claims, splitting the cost fairly, guaranteeing a maximum price and all the other heavy lifting of a regulated insurance business. For that service, the collective pays Laka a fee relative to the claims in a month.

Take a closer look at exactly what this means and how it works here

What have we been up to since then...?

In a nutshell, we've been very busy! Here are a few of the massive achievements we've had:

🚀 Raised an awesome Series B investment round of over $10m

🚀 Grown the team to over 70 Lakanauts, based across the UK and NL, enabling a choice-based, remote-first way of working

🚀 Launched Laka in a total of 11 countries, essentially helping more people in more places!

🚀 Captured the UK and NL enthusiast cyclist market and expanded into commercial business partnering

🚀 Been awarded 'Best Cycle Insurance Provider' (for the past 8 years in a row - go us! 🥳)

🚀 We've also achieved a 5* rating on Google Reviews and Glassdoor - go check us out!

Help us continue to change an outdated industry...

We’re growing real fast on our path to make the Laka collective model the industry standard and we’re expanding across segments, products, and territories. We’re looking for innovative, bold and brave minds to help us build the world’s best insurance company.

🤘🏼 The role

This is a varied and high-impact role within the Finance team and Ancillary Services team, covering finance operations, insurance recovery, and office support. You’ll work closely with the Financial Controller, Subrogation Lead and Head of People, to ensure financial accuracy, strong cash management, smooth day-to-day operations, and effective subrogation and claims processes.

💰 Finance Operations

• Manage Accounts Payable and Accounts Receivable, including bookkeeping, invoicing and payment runs
• Monitor outstanding balances, manage credit control, and maintain bank reconciliations
• Support month-end close, including accruals and prepayments
• Assist with audit preparation and finance process improvements
  

🔁 Insurance Subrogation & Claims

• Screen and validate subrogation claims, preparing comprehensive claim files
• Liaise with third parties, insurers, legal contacts, and Ancillary Services team to chase recoveries
• Track recoveries, maintain reporting, and support cash recovery forecasting
  Identify and resolve issues that may delay or hinder the subrogation process
  

🏢 Office and Operational Support

• Coordinate company meetings, events, and team socials
• Support onboarding administration and general operational needs
• Assist leadership team with ad hoc tasks

Could this be right for you?

• Fluent in English and ideally French/ German/ Dutch
• 2–5 years’ experience in finance operations, accounts, or administrative roles
• Comfortable managing AP/AR independently and maintaining accurate records
• Strong attention to detail, organisation, and proactive problem-solving
• Confident communicator with customers, team members, and external partners
• Exposure to insurance, debt recovery, or subrogation processes (preferred)
• Empathy for customers and understanding of impact when claims occur
• Fast learner, adaptable, and comfortable working in a startup environment

What can you expect from working at Laka?

🏠 Remote-first way of working - you choose whether you work from home or our beautiful offices in London & Bristol

📈 Share options - we want you to be rewarded for Laka's success - everyone in the business is granted share options when they join

💰 Company bonus scheme - if the company hits its targets, you'll get a cash bonus of 5% of your base salary annually

🌴 Annual leave - 25 days holiday (plus bank holidays), with the option to roll over up to 5 days per year

💶 Pension scheme - Laka pays 3% of your base salary into your pension to help you save for the future

💊 Private medical insurance - we’ll give you individual private cover, with the option to add partners & dependants too (at a small cost)

🍽 Monthly lunch on us - £15 every month to enjoy lunch on Laka - pop out locally with people in the office, or order-in at home, the choice is yours

💃 Company-wide events - we love getting everyone together as much as possible - expect regular events throughout the year, for team building, bonding, and general good old-fashioned fun!

🎳 Monthly socials - as if quarterly company events weren't enough, we also give each office a budget for a monthly social activity (think anything from low-key dinner & drinks through to adventure golf, paddleboarding, bowling, electric darts, trampoline parks and more!)

👚 Laka swag - we'll give you some lovely Laka kit to get you started, including a jumper & t-shirts so you can feel (& look) like part of the family

🚴 Laka credit - for all you cyclists, we'll give you £10 credit per month towards insuring your bike(s) with us - plus give you access to a bunch of cycling industry discounts

🧠 Mental health support - unlimited support via Spill, including one-to-one therapy sessions

🌈 Belonging at Laka

We're committed to building and sustaining a business that promotes diversity, equity, inclusion and belonging - our customer collective is broad and inclusive, and we'd like our own people to be too. We're fast becoming a global community of people and we believe each person's unique qualities should be celebrated as they are a huge part of what makes Laka a great place to be. We'd love you to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or anything else that makes you, you. If you’d like to request a reasonable adjustment as part of our application or assessment process, please let us know by emailing [email protected].