Supports customer invoicing by raising and validating invoices, resolving and tracking customer queries, reconciling invoice reports, analyzing credits, and performing ad hoc analysis. The role partners with commercial and operational teams, supports credit control, and drives process improvement through automation and digitalization. It requires strong organization, communication, resilience, finance knowledge, and advanced Microsoft Excel skills.
The purpose of this role is to support the Business Controller in the successful administration of customer invoicing. The role will involve working with commercial & operational teams to ensure information is validated and accurate, queries are resolved in a timely manner and customer requirements are met. The role will involve challenging stakeholders to ensure accuracy and timeliness of processes.
Job requirements
Education: Educated to GCSE & A-Level standards (A to C) /Finance or accounting degree/qualification
Experience: 2+ years in a relevant role
Language: Fluent in English
Knowledge: Invoicing, finance, accounting, general ledger
Skills:
Job responsibilities
Invoicing
Job requirements
Education: Educated to GCSE & A-Level standards (A to C) /Finance or accounting degree/qualification
Experience: 2+ years in a relevant role
Language: Fluent in English
Knowledge: Invoicing, finance, accounting, general ledger
Skills:
- Excellent communication skills (written and oral)
- Resilience and the ability to calm during periods of high demand
- Highly developed organisational skills
- Advanced user of Microsoft Excel
Job responsibilities
Invoicing
- Raising customer invoices in line with agreed schedule
- Validating fee's prior to invoicing to ensure accuracy and sensibility
- Ensuring invoicing meets customer's requirements
- Ensure a smooth and efficient process is operated to enhance timeliness
- Ensure all customer queries relating to invoicing are logged, tracked and controlled
- Ensure a timely resolution of all queries
- Escalation of queries not resolved within agreed timeframes
- Ensure credit control is aware of query progress
- Reporting & reconciling invoices raised
- Reporting on query status and resolution
- Conducting Ad-hoc analysis as required
- Ensuring credits are analysed with valid reasoning
- Ensure processes are as efficient and automated where possible.
- Strive to continuously improve current processes making use to the most up to date technology and systems available
- Assist other team members when required
- Carrying out ad-hoc requests when required
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