When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleField Application Specialist - ICP-MS
Location(s)High Wycombe, United Kingdom - Remote
Purpose
The Field Application Specialist ICP-MS is responsible to support the Sales Organization in the achievement of defined sales targets for selected product lines by providing technical & applications expertise where required during the sales process.
We welcome applications from lab scientists with ICP-MS experience looking for a career change.
Key Responsibilities:
• Plan and provide timely high level demos & sample analysis in agreement with Sales Team Leader and Account Managers
• Assist Sales Professionals in assessing customer needs, differentiating from competition PerkinElmer’s value proposition, handling customer objections and helping to close when necessary.
• Work with leadership to define standards of demonstrations, sales training, and presentation material.
• Perform product and applications training of Sales Professionals and third party agents/dealers; Develop sales professionals’ skills for simple demos and independent selling.
• Proactively provide competitive intelligence and market analysis to Product Management team
• In association with our customers develop content/applications for marcom collateral to improve win rates and increase opportunity Dollars
• Provide technical support to the local Sales professionals in ensuring that quotes and recommended configurations meet customer needs and all commitments made fall within the performance specifications of the instrument.
• Assist Service partners in developing the training material and becoming independent in performing high level customers training
• Own the demo inventory on defined product lines – responsible for conditions and locations.
• Generate a strong customer reference list
Personal Profile:
• Must be Professional and Ethical with high Integrity.
• Proactive mindset with strong sense of responsibility and ownership. Ability to analyze and solve complex problems. Capable of influence and motivating others.
• Strong interpersonal skills
• Ability to operate independently and as part of a team.
Education and experience:
• Advanced Degree in Science in Analytical Chemistry or similar
• Experience and knowledge of ICP-MS is essential
• Ability to define and promote added value solutions for customers
• Relationship building
• Good team player
• Internal processes knowledge
• Good communication skills
• Available to travel across UK & Ireland
• English (very good level)
Computer:
• Strong PC and Microsoft Windows skills (Word/Excel/PowerPoint/MS Access/MS Project).
• Use of email, familiarity with on-line tools (Internet and intranet usage).
Communication:
• Meetings, conference calls, and process documentation will require good verbal and written communication skills. Capability to prepare and conduct lectures, presentations and trainings to a diversified audience is essential.