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Kooth Digital Health (United Kingdom)

Face to Face Counsellor

Posted 6 Days Ago
Be an Early Applicant
In-Office
Halton, Buckinghamshire, England, GBR
Mid level
In-Office
Halton, Buckinghamshire, England, GBR
Mid level
The Face to Face Counsellor will offer counselling and wellbeing support to children and young people, manage caseloads, and perform clinical administration. Responsibilities include risk assessment, referrals, collaboration with professionals, and maintaining accurate records. The role requires a relevant professional qualification and experience in mental health support and safeguarding procedures.
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Job Title: Face to Face Counsellor (Halton)

Reports to: Team Manager (Face to Face, IDP, CYP)

Direct Reports: N/A

Location: Based in Halton

21 hours a week (3 days)

Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support.

Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25 and adults. We use the collective insight from over one million hours of professional support we have provided to guide people to self-help, community support, and professional help that matches their wants, needs, and goals in life.

Key Components

  • Offering face to face counselling and emotional wellbeing support to 11-25 year olds - 60%
  • Clinical administration and CAMHS liaison - 20%
  • Attending inhouse clinical support, supervision and training - 10%
  • Attending management supervision and meetings including online meetings - 10%

Role Objective

Offer face to face counselling and emotional wellbeing support to children and young people and management of own caseload.

Responsibilities
  • Providing face to face counselling or psychotherapy, support and advice to children and young people within the clinical and operational model 
  • To work with young people with low and moderate mental health needs
  • To refer suitable young people to Kooth online counselling.
  • To refer to services in the young person’s local authority, particularly where specialist services are required or where Safeguarding concerns are noted. 
  • To provide information for parents/carers and professionals wishing to refer young people to the Kooth service.
  • Assessing and management of the risks and needs of each service user you interact with.
  • Appropriately signposting and completion of referrals as required 
  • Management of your own caseload.
  • Providing short and mid-term therapeutic structured support and interventions to help with physical, emotional and mental health issues and distress.
  • Providing therapeutic structured support and interventions for those with low and moderate mental health needs.
  • Work within the professional ethical frameworks laid out by the BACP or equivalent 
  • Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation.
  • Maintain accurate case notes and records using Kooth approved systems and processes.
  • Liaise with other professionals/services either internally or externally around referrals and safeguarding issues and concerns. For example; CAMHs, schools, social services, health authorities, 3rd sector organisations, GPs, youth and community services, and parents/adoptive parents/foster parents/carers.
  • To attend external meetings if necessary with regards to a particular young person you may be working with.
  • Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation.
  • Maintain accurate information about shift duties and activity via the scheduling and rota system.  
  • Attend and effectively contribute to clinical supervision and other clinical support 
  • Commit to our mandatory in-house training and continuing professional development opportunities.
  • Attend and effectively contribute to team meetings and other key organisational meetings. 
  • Attend and effectively contribute to management supervision to review clinical work and overall performance against agreed work schedules (KPIs)

Requirements

Essential:

  • A relevant professional qualification in Counselling and Psychotherapy at level 4 or equivalent (minimum) recognised by BACP, UKCP, NCS, COSCA or equivalent.
  • Hold registered status with the BACP (MBACP reg.) or equivalent level registration with a recognised UK Counselling and Psychotherapy awarding body (NCS, UKCP, COSCA)
  • Accreditation-eligibility with a recognised UK Counselling and Psychotherapy awarding body (NCS, UKCP, COSCA, etc.)
  • A minimum of 450 completed supervised clinical practice hours working as a qualified and clinically supervised Counsellor/Psychotherapist.
  • Experience and knowledge of using psychological wellbeing assessment tools, outcome measures and questionnaires (PHQ9, GAD7, CORE-OM, WEMWBS, etc)
  • Experience in providing counselling and/or mental health support to adults in face-to-face settings.
  • Experience in safeguarding and child protection, and clear knowledge and understanding of adult safeguarding and child protection policies and legislation.

Desirable

  • Suicide Prevention and Self-Harm Mitigation Training
  • Safeguarding and risk management interventions training

Benefits

Are you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further! We're excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.

1. Competitive Salary:

Dependant on experience £27,000 (FTE)

2. Generous Annual Leave

Enjoy 36 days (FTE) of annual leave, including public holidays, providing you ample time to recharge and spend quality moments with your loved ones.

3. Professional Development

Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge.

4. Financial Security

Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company.

5. Health and Well-being

Prioritize your health and well-being with our comprehensive AXA plan and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of.

6. Life Assurance:

Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing.

7. Flexible Working

Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.

8. Lifestyle Benefits

Take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances.

If you're seeking a stimulating career where your well-being, growth, and contributions are valued, we invite you to apply and become a part of our dynamic and supportive team. Join us as we strive for success together!

9. Clinical Supervision and in-house clinical support

All all paid for and monthly

At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression or sexual orientation.

Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity.

Request for Reasonable Adjustments:

We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team.

Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.

Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults . We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include an enhanced DBS, contact our Human Resources team.

HQ

Kooth Digital Health (United Kingdom) London, England Office

5 Merchant Square, London, United Kingdom, W2 1AY

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