Senior Account Manager

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing and improving. We welcome applicants from all backgrounds, experiences, abilities and perspectives to join us on this journey.

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

We’re seeking a Senior Account Manager to join our Sales team. The Senior Account Manager will report directly to the Director of Sales UK.

What You’ll Do:

• Consistently exceed revenue targets through strategic sales and account management efforts, aligning with broader commercial objectives.
• Cultivate relationships in managed accounts, aiming to elevate them to the Regional/Enterprise level or identify opportunities for MSAs across the global portfolio.
• Drive new revenue growth by capitalizing on opportunities in the experiential events market.
• Serve as a go-to expert on Convene product offerings, including meetings and technology solutions, and translate product features into functional client solutions.
• Maintain an engaging sales presence, both in person and virtually.
• Demonstrate thorough knowledge of competitors, articulating the Convene story and differentiation.
• Grow demand through strategic account development, expanding your network of contacts, and building long-term relationships.
• Maintain up-to-date knowledge of Convene products and locations, contributing to local and regional brand building.
• Understand the local, regional, and global business plan to ensure personal targets align with overall sales objectives.
• Share market intelligence and industry trends with the Senior Leadership team.
• Conduct and coordinate site inspections, virtual tours, client meetings, and quarterly business reviews for key accounts.
• Discover and build relationships with new decision-makers, while nurturing current and prospective clients and referral partners.
• Respond rapidly to client inquiries and maintain up-to-date account details for key accounts.
• Negotiate and close agreements, adhering to internal pricing guidelines while ensuring client specifications are met.
• Stay informed of competitive landscape and maintain relationships with industry counterparts.
• Attend trade shows, networking sessions, and events to prospect for new business.
• Exceed budgeted financial goals for both quarterly and annual targets.
• Cultivate relationships with allocated key accounts through consultative sales efforts to achieve and surpass commercial goals.
• Own and manage a portfolio of accounts based on location, volume, and spend.
• Target and secure new business to increase market share across the global portfolio of brands and products.
• Secure repeat business from allocated accounts, ensuring long-term client satisfaction and retention.

What We Look For:

• 5+ years of experience in a commercial role within the UK meetings and events industry
• Proven track record in selling to London’s corporate and agency markets
• Knowledge of experiential events across business and consumer markets
• Exceptional networking abilities and relationship-building sales skills
• Capable of working independently while thriving in a team-oriented environment
• Strong written and verbal communication skills

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather.  It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers.  With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Learn more at https://convene.com/. 

We’re Here For You - At Convene, you’ll receive:

Health and Wellness

• Private medical insurance
• Subsidised eye care
• Subsidised fitness membership
• Employee Assistance Program: well-being support and personal advice programme

Time Off and Work-Life Balance

• 25 days annual leave plus bank holidays, and company sick pay
• Financial Support and Benefits
• Bonus scheme
• Interest-free loan for rail season tickets & further education
• Subsidised bicycle purchase through Cycle to Work scheme

Professional Development and Recognition

• Continuous professional and personal development support
• Employee recognition and reward programs to mark achievements and milestones

Community and Impact

• Opportunities to volunteer, donate, and participate in community give-back initiatives
• The opportunity to have a significant impact on your team and the business in the work that you do

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