Experienced Optical Assistant

Experienced Optical Assistant Vacancy - Full-Time- Aves Opticians and Hearing Care, Epping

At Aves Opticians, part of the Hakim Group, we combine independent, patient-first care with the backing of a modern, supportive network.

We pride ourselves on providing exceptional, personalized eye care to our local Epping community. As part of an independent practice network, we combine traditional clinical values with modern technology and a curated selection of quality eyewear. Our team thrives on delivering a warm, bespoke service where every patient feels genuinely looked after, not rushed through a system. 

• Your birthday off work
• No Sunday or bank holiday working
• Access to a Health Cash Plan (claim cashback on healthcare purchases) 
• Retail discounts
• Cycle to work scheme 

We offer a range of benefits designed to support your wellbeing, development, and work-life balance.

We are looking for a confident, high-calibre Experienced Optical Assistant to join our dedicated team.

In this role, you will be a key pillar on the practice floor, delivering brilliant patient experiences from the moment someone walks through the door. Because this is an experienced role, you’ll be hands-on across all aspects of dispensing and practice flow.

Key Responsibilities:

• Dispensing Expertise: Confidately dispensing frames and lenses at all levels—including complex prescriptions, bifocals, and progressive/varifocal lenses tailored to the patient’s lifestyle.

• Patient Journey Support: Guiding patients through frame styling, pre-screening testing, and fitting/adjustments with care and attention to detail.

• Front-of-House Excellence: Greeting patients, managing appointments, handling patient queries, and keeping the front-of-house running smoothly.

• Team Collaboration: Working closely with our optometrists and practice team to ensure seamless handovers and top-tier clinical care.

What We’re Looking For:

• Solid experience working as an Optical Assistant in an optometry practice.

• Proven ability to dispense complex lenses and offer confident frame styling advice.

• Great interpersonal skills—warm, approachable, and articulate.

• Strong organizational skills with a keen eye for quality and precision.

Additional Information:

• Our frame selection includes Tom Ford, Face-a-Face, Ørgreen, Moscot, Maui Jim. 
• We are a team of 7
• The role requires you to work Saturdays

Click apply below and we will ensure you are contacted as soon as possible by one of our team.