Experienced Functional Specialist - WCA

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Discover a new kind of career in healthcare as a Functional Specialist   

Hours: 37.5 hours per week, 7.5 hours per day, Monday to Friday between 8:00 am and 8:00 pm

Salary: £40,500 - £46,000 dependent on experience plus bonus scheme subject to quality and performance.

Make a Meaningful Impact with Your Clinical Expertise

At Capita, we’re looking for compassionate and detail-oriented professionals to join our Health Assessment Advisory Service (HAAS) as Functional Specialists.

We are seeking an experienced and committed Functional Assessors who are already  approved WCA Assessors to join our growing team. In this role, you’ll use your clinical knowledge to carry out functional assessments and compile evidence-based reports that help the Northern Ireland Department for Communities (NIDfC) or the DWP (Department of Work and Pensions) make informed decisions about benefit claims.

What You’ll be doing :

• Conduct telephone functional assessments of individuals with disabilities or health conditions.

• Compile clear, concise and factual medical reports - no treatment or diagnosis required.

• Collaborate with Regional Managers and administrators to meet service level agreements.

• Use IT systems to support clinical decision-making and report writing.

• Embrace ongoing feedback and professional development.

What We’re Looking for :

• DfC / DWP Approval as a WCA Assessor.

• One year's post-registration experience as a nurse (RMN, RNLD, RGN), occupational therapist, physiotherapist, paramedic or doctor.

• Fully registered with a relevant UK regulatory body (NMC, HCPC, GMC), without restriction or conditions and with a valid PIN.

• Strong interpersonal, communication, and report-writing skills.

• Proficiency in Microsoft Office (Excel, Word, Outlook).

• A professional, adaptable, and team-oriented mindset.

• Willingness to undergo BPSS security clearance.

Successful candidates will be required to successfully complete government baseline personnel security standard vetting. This is the recognised standard for the pre-employment screening of individuals with access to government asset

What’s in it for you?

• A competitive basic starting salary of £40,500 - £46,000 depending on experience plus bonus scheme subject to quality and performance

• 25 days’ holiday (rising to 27 after 5 years) with the opportunity to buy extra leave.

• Annual professional registration fee reimbursed and supported revalidation.

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.

• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks… and plenty more.

• Opportunity to purchase discounted benefits designed to suit your lifestyle – from discounts on retail and socialising, to health and wellbeing, travel and technology.

• Refer a friend reward scheme.

• Access to the Headspace app for you and up to 5 family or friends.

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

About HAAS

The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC). The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive any benefits. The Health Assessment Advisory Service is delivered on behalf of the DWP & DfC by Capita.

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always🧑‍💻 Fearless innovation✅ Achieve together💙 Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss. 

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [email protected]

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

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