Executive Support & Office Manager

This hybrid position is based in our London office, where you’ll spend four days collaborating on-site and enjoy the flexibility to work remotely one day each week.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Executive Support & Office Manager

You’ll play a key role in ensuring the smooth running of our London office while providing exceptional support to our Executive Team. This is a varied and dynamic role where no two days are the same – from managing diaries and travel to overseeing office operations and health & safety compliance. If you’re highly organised, proactive, and thrive in a fast-paced environment, this is your opportunity to make a real impact.

You’ll receive a competitive salary, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Provide diary management and travel coordination for the Executive Team
• Organise and support company events and department offsites
• Manage office systems, including SharePoint and document filing
• Oversee office facilities, supplies, and vendor relationships
• Ensure health & safety compliance and maintain related policies
• Deliver exceptional customer service to internal and external stakeholders

What you’ll bring to the role

You’ll be an experienced office professional with strong organisational skills and a proactive approach. You’ll also have:

• Proven experience in administrative or executive support roles
• Excellent communication skills and attention to detail
• Ability to manage multiple priorities under tight deadlines
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and SharePoint
• A positive, adaptable, and resourceful attitude
• Knowledge of health & safety measures in an office environment

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, are a Care Leaver Friendly Employer, and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!