Executive, Client Advice & Management

Please note, this role can be based in either London or Leeds

INITIATIVE HEALTH, OUR COMPANY

We are dynamic, empowered, and entrepreneurial.

We pride ourselves in being an equal opportunities employer and diversity and inclusion is at the heart of what we believe in. As part of IPG Mediabrands, we are committed to increasing the diversity of our workforce and welcome applications regardless of gender identity, race, sexual orientation, disability, age, religion, or belief.

Initiative Health is different to other media or marketing agencies.

We are liberated by a global structure which is designed to deliver highly differentiated and highly effective communications strategies for our clients, across a range of media and digital marketing services.

We’re not the biggest agency in town. So rather than outsize our competitors we must outsmart them. That’s why we’ve built the strongest strategic capability of any agency in the market. Core to this strategic capability is an obsession with culture and how brands can harness the power of culture to connect with audiences, move beyond being a mere ‘brand’, to genuinely connect and become part of the fabric of our audience’s lives.

Role Overview

We are currently looking for a talented individual to join the Initiative Health team to work in our CAM team, supporting with client liaison, project management and quality control across a number of our core clients.

This is a key role in the development of Initiative Health. As an agency we are driven to do things differently within our sector and pave the way for market-changing services that propel client’s businesses forward.

Role Description

• Supporting the Manager, Associate Director and Directors within the CAM team in the day to day of their roles in managing clients
• Developing relationships that build trust with your client contacts
• Building relationships with key internal stakeholders
• Ensure high quality work, and deliverables meet the client’s brief
• Proofing and quality control of work prior to sending to your line manager and other senior team members
• Assisting in regulatory approval of marketing assets via the clients approval software of choice, e.g. Veeva
• Creating and managing project timing plans and ensure their implementation for the timely delivery of projects
• Monitoring project deadlines and budgets, identifying and communicating to clients potential changes that may be required.
• The ability to lead on client calls and manage meeting agendas
• Lead note taking and action management in client meetings, including maintaining accurate records of meetings managing distribution of notes and key actions to relevant stakeholders
• Monitor relevant campaign KPIs and ensure teams working on deliverables are aware of their goals on any project you work on
• When requested, running profitability reports of your account(s) by reviewing resource utilisation
• Pull reports together, including Insights, QC and data check, prior to CAM Manager review
• Present reports and/or project outputs to clients, both in person and over Microsoft Teams
• Have an understanding of all Initiative Health services, and the ability to discuss campaigns across all services
• Willingness to present to clients and take a supporting role to create slides for clients and colleagues alike
• Provide timely responses to adhoc client requests as required
• Scope project costings, and brief internal teams in order for them to produce quotes
• Create the SOW for projects, in order for the Leadership team to approve
• Review and pre-approve invoices for the client
• Manages and oversee internal tracking for your accounts, ensuring internal teams are meeting deadlines
• Works with the CAM Manager to understand prospects for accounts, identifying potential upsell areas and spot gaps
• Manage your account / client comms and be seen as the key account lead to the client

Desired Skills & Experience

• Team orientated first and foremost
• Good attention to detail
• Organised, with strong attention to detail and time management skills
• Able to create good working relationships quickly
• Pride in company outputs and team performance
• Commercially focused
• A desire to continually learn
• Personable and persuasive, and able to work effectively with a variety of different people
• Effective communicators, both verbally and in writing
• Able to manage multiple projects, budgets and campaigns.
• Flexible, and able to solve problems.
• Curious about the clients’ business and sector

Employee Transparency

At IPG Mediabrands, we celebrate difference and believe this makes us stronger. IPG Mediabrands are equal opportunity employers and committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.

Please reach out to our Talent Inclusion Specialist Jess at [email protected] if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.

The Perks

We aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued – and that you are rewarded for your fantastic work. So, we also offer a range of benefits:

• Flexi–leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year
• Free breakfast and free lunch
• Early finish Fridays
• Core Hours (Mon-Thurs, flexible start/finish times)
• Retail discounts
• Electric vehicle salary sacrifice car scheme
• Wellbeing programme, including Headspace & flu jabs
• Interest free season ticket loan
• Paid time off for Volunteering
• Group Income Protection
• Life Assurance
• Private Medical Insurance or Health Cash Plan (dependent on level)
• Group Personal Pension Plan with matched contributions from 3-6%
• Generous Parental Leave & Pay
• Independent mortgage advice
• Financial education
• Employee Assistance Programme
• Free eye tests
• Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!