Executive Assistant

LSH Auto is seeking a highly organised and proactive Executive Assistant to provide comprehensive administrative support to our managing director & senior management team. The successful candidate will play a vital role in ensuring the efficient running of day to day operations, managing correspondence and scheduling meetings. This is an excellent opportunity for a detail oriented professional to contribute to the smooth functioning of a dynamic automotive company.

Hours: 40

Salary: £33,000 – £35,000 (dependent on experience)

Key Responsibilities

• Provide full diary management support to the Managing Director and, where required, members of the Senior Leadership Team, including complex scheduling, meeting prioritisation and conflict resolution.
• Arrange internal and external meetings, including leadership meetings, board-style meetings, retailer meetings, partner meetings, supplier meetings, manufacturer-related activities and ad hoc business reviews.
• Coordinate meeting rooms, hospitality, refreshments, technology requirements, visitor arrangements, attendee lists, room layouts and supporting materials.
• Prepare and circulate agendas, meeting papers, briefing notes, presentation packs and supporting documents.
• Attend selected meetings to capture notes, decisions and action points, then follow up with relevant stakeholders to ensure progress is made.
• Provide broad administrative support to the Managing Director and Senior Leadership Team, including drafting, proofreading and formatting correspondence, reports, letters, presentations and internal communications.
• Maintain organised records, files, contact lists, trackers, key documents, business updates, operational follow-up notes and executive administration materials.
• Support selected customer correspondence on behalf of the Managing Director, including acknowledgements, updates, follow-up communications and complaint tracking.
• Liaise with internal teams to obtain information, chase responses and ensure customer, complaint and stakeholder matters are followed through to conclusion.
• Escalate sensitive, confidential or high-risk matters appropriately, maintaining a professional and customer-focused approach at all times.
• Organise UK and international travel, including flights, hotels, transport, itineraries, travel packs, accommodation, hospitality and logistics for visiting executives, partners and stakeholders.
• Process expense claims accurately and promptly, and support senior leaders with mileage, bookings, travel administration and approvals.

• Proven experience as an Executive Assistant or similar administrative role.
• Excellent organisational and time-management skills.
• Strong written and verbal communication abilities.
• Ability to manage multiple priorities and work under pressure.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Discretion and confidentiality in handling sensitive information.
• Ability to coordinate complex schedules and travel arrangements.
• Strong interpersonal skills and a professional attitude.

Benefits Include:

•        A range of Mercedes Benz training and leadership programmes

•        Refer a friend scheme – up to £1000

•        Funded ongoing training and development

•        Platinum Plus Rewards Scheme

•        Colleague Car Purchase Scheme

•        Eye care Vouchers

•        Life Assurance (4 x annual salary)

•        31 days holiday (including bank holidays), rising to 38 days with length of service

•        Wellbeing Support

•        Company Pension