Executive Assistant to CMO

Job Description:

Executive Assistant to Chief Medical Officer – 12-month Fixed Term Contract

London /Hybrid

Flexible working options

Competitive salary + benefits package

Full Time – 35 hours

We make health happen!

At Bupa, we’re here to help people live longer, healthier, happier lives and make a better world. In Group Clinical, that purpose comes to life through safe, high‑quality care and evidence‑based decision‑making. As Executive Assistant to the Chief Medical Officer, you’ll be a trusted partner at the heart of our clinical leadership — keeping things moving, safeguarding time and information, and helping us make health happen every day.

This role offers unique exposure to our executive leadership team (the Chief Executive Committee – CEC), the offices of our Chairman and CEO, and global clinical stakeholders. You’ll be an ambassador for the CMO’s function, support highly confidential projects, and co‑create our corporate calendar with fellow CEC EAs — all while helping the CMO focus on what matters most: outcomes for our customers and our people.

Key Responsibilities

• Provide a complete and confidential support service to the Chief Medical Officer;
• Ensure all correspondence is dealt with swiftly and to required deadlines;
• Screen incoming calls, gauge importance and, whenever appropriate, deal with the enquiries with tact and diplomacy;
• Complex diary management and associated logistics;
• Assist in the preparation of presentation and report material, proofread and format documents and circulate in advance of meetings to the Board and/or CEC;   
• Responsible for agenda preparation and notes/action taking at the specific functional meetings and distributing these in a timely manner;
• Make any necessary travel, hotel and visa arrangements and finalise itineraries for offsite visits in the UK or abroad;
• Arrange various internal meetings sometimes across multiple time zones using telephone and video conferencing (including Teams), to ensure the CMO is kept fully up-to-date on all developments within their function and the company;
• Arrange external meetings, whilst also sourcing venues, contract negotiation and arranging client entertainment;
• Ensure the efficient running of the CMO’s office, including reviewing all incoming emails and dealing with these as appropriate;
• Arrange payment of invoices through PeopleSoft in accordance with established procedures and work with relevant budget managers to track CMO’s cost centre expenditure as required;
• Act as an ambassador for the CMO’s function, globally and occasionally represent the CMO at relevant meetings;
• Establish and maintain excellent working relationships with the offices of the Chairman and CEO, with other CEC EAs, and Group Clinical PAs
• Act as mentor to the function’s Personal and Team Assistants;
• Be involved in highly confidential projects as available and appropriate;
• Manage / assist team with production of internal team events (both in person and virtual) – ranging from 10 – 150 delegates.

What We’re Looking For

• Maturity and proficiency with experience of working at Board / Executive Level;
• Self-motivated and able to work well under their own direction;
• Excellent office, organisational and planning skills, ensuring they are proactively looking ahead and anticipating future needs
• Strong problem-solving skills with a solution focused mindset
• Strong judgement and advisory skills, able to make decisions on behalf of the CEC Member where appropriate
• Excellent business acumen, with a strong understanding of their CEC Member’s strategic priorities and what the business does;
• Be a digital champion with an advanced level of competence in the Microsoft Office suite: Word, PowerPoint, Excel, Outlook;
• Experience of organising events, internally and externally, from beginning to end;
• Excellent interpersonal skills; ability to work closely with colleagues, develop open and honest working relationships with all colleagues;
• Excellent written and verbal communication skills;
• Positive can-do attitude and effective prioritisation of workload;
• Ability to multitask efficiently and work under pressure whilst keeping to tight deadlines;
• Confidence to have difficult conversations and challenge decisions when needed
• Humility, tact and diplomacy;
• Tenacity and resilience.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with the option to buy or sell
• Bupa health insurance
• Enhanced pension scheme
• Annual bonus scheme
• Access to professional development and learning opportunities
• Hybrid working and wellbeing support

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. 

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