Description
Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, traces, and security events with features such as APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability spending by up to 70%.
Coralogix is looking for a Enterprise Account Manager to join our growing sales team. Enterprise Account Managers at Coralogix are essential in our effort to meet our customers’ expectations and help them utilize their observability data. We seek a hard-working, smart, humble professional with proven technical customer-facing experience.
The Enterprise Account Manager is responsible for retaining customers, ensuring their success, and growing their net dollar retention. They are also responsible for discovering, qualifying, developing, and closing renewals and expansion opportunities. This role will be expected to professionally and accurately prove value propositions through pilots and POCs and negotiate economic and legal terms to close expanded subscription business. The key to success in this role is the ability to evangelize Coralogix’s approach and educate technical teams on the value proposition of our solution.
- Work with multiple strategic accounts simultaneously, building relationships and expanding the Coralogix footprint within these organizations.
- Maintain and develop an active pipeline of forecasted opportunities to meet quarterly quota objectives. Drive pipeline velocity activities, including customer references, completing quotes, contract preparation, and execution.
- Work with our Technical Account Managers, Strategic Account Executives, and Solutions Engineers to plan, prepare, and execute deals in complex and technical sales cycles.
- Analyze customer business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
- Deliver clear messaging and presentations, communicating the platform's uniqueness and the problems it solves.
- Manage the business aspects of the entire renewal cycle.
- Drive customer adoption/usage data, executive relationships, customer health, and other key data and trends, working with Customer Success to proactively address factors that could threaten a renewal.
- Know the observability market well. Educate and enable customers to learn about Coralogix's advantages.
Requirements
- 5+ years experience as an Account Manager or Customer Success Manager in a SaaS company with a focus on cross-selling and account expansion – Must
- Experience managing large enterprise customers with a considerable ARR footprint
- Sales experience with the ability to assess, plan, and actively achieve maximum revenue and efficiency – Must
- Strong communication and presentation skills – Must
- Experience selling to SaaS companies – Must
- Ability to work in our London office 2-3 days per week – Must
- Strong technical background with 2+ years experience as a Technical Account Manager – Advantage
- Avid relationship-builder with proven prospecting skills to penetrate new business units, reach decision-makers, and close businesses.
- Consistent track record of exceeding quota and driving referenceable business in cloud technologies.
- Knowledge and experience in Log Analytics/Monitoring/APM – Big advantage
- Knowledge and experience in Cloud technologies – AWS/GCP/Azure – Big advantage
- Understanding of Monitoring, Log Management, and data analytics – Advantage
- Bachelor’s degree or equivalent
Cultural Fit
We’re seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we’d love to hear from you.
Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.
