About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview:
We’re looking for an Enterprise Account Executive to join our high-performing sales team and play a key role in driving new business growth across our portfolio. This is an exciting opportunity for a results-driven sales professional who thrives on building meaningful customer relationships, identifying opportunities, and delivering transformative solutions.
As an Account Executive II, you’ll lead with curiosity, empathy, and commercial acumen — understanding customer pain points and connecting them to the value of our platform. Success in this role will be defined by your ability to acquire new customers, expand relationships within your territory, and contribute to our ongoing mission of empowering organisations to achieve stronger governance, risk, and compliance outcomes.
Key Responsibilities
- Drive new business development within your designated territory, identifying and engaging potential customers through proactive outreach and strategic prospecting.
- Take a consultative, solutions-oriented approach, understanding each customer’s challenges and mapping how our platform solves them.
- Build trusted, long-term relationships with prospects and stakeholders by consistently demonstrating product knowledge, reliability, and genuine customer focus.
- Develop and execute account and territory plans to achieve or exceed revenue targets, working closely with internal partners to drive cross-functional collaboration.
- Effectively manage the entire sales cycle — from lead generation and discovery to negotiation and close — leveraging our approved sales methodology.
- Maintain a deep understanding of our products, market trends, and competitive landscape to position our solutions effectively.
- Partner with product management and marketing to relay customer insights, helping shape the future of our offerings.
- Accurately manage your pipeline, forecasting, and CRM data to ensure visibility and accountability across the sales organisation.
Required Experience/Skills:
- 7–10 years of experience with a strong track record of exceeding sales targets, ideally in SaaS, technology, or GRC-related industries.
- Proven success in new business acquisition and managing complex sales cycles with multiple stakeholders.
- Ability to communicate, influence, and build rapport with senior leaders and decision-makers across functions.
- High level of curiosity and customer empathy — able to listen, diagnose, and translate customer challenges into clear solutions.
- Strong strategic thinking, organisation, and presentation skills.
- Self-motivated, proactive, and comfortable working in a fast-paced, dynamic environment.
- Experience managing opportunities and forecasting in Salesforce or equivalent CRM tools.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
