The Enterprise Account Manager will focus on growing existing enterprise accounts and identifying new opportunities. Responsibilities include leading the sales process, building executive-level relationships, collaborating with various internal teams, managing data in Salesforce, and acting as a customer advocate.
SafetyCulture is a customer and product-led SaaS company. Our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.
Step into an exciting role where you'll be part of a team dedicated to our largest customers. Your mission? Grow existing accounts and identify new enterprise opportunities in our thriving verticals. You'll be a trusted advisor to our customers, understanding customer needs, and collaborating across the business to maximise their success.
Are you eager to tap into the vast potential of our growing customer base? We're on the hunt for an Enterprise Account Manager who excels in a dynamic, high-growth environment and is seasoned in scaling customer engagements in a competitive landscape.
How you will spend your time:
- Lead the entire sales process from prospecting to closure, focusing on achieving quarterly growth targets by selling to new customers
- Responsible for identifying and closing new revenue opportunities
- Drive revenue growth by developing executive-level relationships within strategic, named accounts
- Source opportunities for thought leadership and represent SafetyCulture at tradeshows and customer summits, articulating the unique benefits of our solutions to potential customers
- Conduct both in-person and virtual demonstrations, customising presentations to meet the specific needs of prospective customers
- Collaborate closely with Customer Success to ensure a seamless transition and onboarding experience for new customers
- Work alongside internal teams such as product development, legal, marketing, and customer support to optimise sales strategies and achieve commercial goals
- Act as a customer advocate within the company, ensuring that customer feedback directly influences product development and service delivery
- Maintain rigorous data management practices within Salesforce to accurately track and report on sales activities
About you:
- You bring proven experience in SaaS sales, particularly in driving customer acquisition through strategic prospecting within enterprise clients.
- You bring deep experience in any of the following industries: construction, manufacturing, logistics, and/or infrastructure
- You bring a consultative approach to sales, excelling in building trust, establishing rapport, and effectively identifying customer needs and pain points.
- You bring a demonstrated ability to spearhead new customer acquisition initiatives and expanding existing accounts to boost market penetration.
- You have experience handling and owning enterprise deal sizes and C-Level relationships.
- You bring exceptional organisational skills, and are capable of handling multiple accounts and high-volume client interactions efficiently.
- You have strong communication skills, and are adept at collaborating across teams to leverage opportunities in new markets.
At SafetyCulture, we care about people and growing the team, through:
- Equity with high growth potential, and a competitive salary,
- Flexible working arrangements,
- Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
- Quarterly celebrations and team events, including the annual Shiplt global offsite
You’ll also receive other perks such as:
Top Skills
SaaS
Similar Jobs
Fintech • Payments • Financial Services
As an Account Manager, you will build strong relationships with customers, provide payment insights, and identify commercial opportunities to drive growth. You will manage projects, conduct strategic consultations, and serve as the voice of the customer. The role requires collaboration across teams and navigating complex customer needs to achieve financial targets.
Fintech • Payments • Financial Services
As an Account Manager at Adyen, you will manage relationships with global SaaS platforms and E-commerce marketplaces, acting as a strategic advisor to drive customer growth by leveraging Adyen’s embedded payments and financial services solutions. Responsibilities include optimizing product integrations, enabling customer scalability, and collaborating with cross-functional teams to serve clients effectively.
eCommerce • Information Technology • Retail • Software
The Enterprise Account Manager will generate sales for existing accounts, manage contract renewals, and develop account plans to identify growth opportunities. They will oversee the sales process for upselling and cross-selling, ensuring customer satisfaction and retention through collaboration with client success and sales teams.
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
