We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
The role
We’re looking for an experienced Engineering Manager to lead multiple squads within our Customer Apps department. This is a manager-of-managers role, accountable for two strategic domains currently comprising four squads. You will line manage two Senior Engineering Team Leads (SETLs) and, in the interim, directly oversee one senior cross-functional squad.
This role reports into the Head of Engineering and is a key member of the department’s engineering leadership team. As Customer Apps brings new value-add propositions to life, we need strong technical and people leadership to scale delivery without compromising quality, customer focus, or engineering standards.
You will shape organisational design, develop engineering leaders, drive delivery excellence across domains, and ensure technical direction aligns with Dojo’s broader platform strategy.
This is a high-impact opportunity to influence how we build, scale, and evolve customer-facing products that sit close to the merchant experience while leveraging Dojo’s industry-leading payments capabilities.
What you will do
- Lead and develop two domains currently across four squads, building a high-performing leadership layer through SETLs.
- Own organisational design, hiring, succession planning, and capability growth across your areas.
- Drive predictable, high-quality delivery while balancing innovation, speed, and technical sustainability.
- Partner closely with Product, Design, Data, and Commercial stakeholders to ensure customer outcomes drive engineering priorities.
- Maintain technical oversight across domains, ensuring architectural decisions align with Dojo’s long-term strategy.
- Foster a culture of accountability, continuous improvement, and operational excellence.
What you will bring
- Proven experience as a senior Engineering Manager or equivalent, leading managers of engineering teams.
- Track record of scaling and evolving multiple squads while building strong leadership capability reporting into you.
- Excellent stakeholder management skills, influencing across engineering and business leadership.
- Strong technical background with the ability to challenge architectural decisions and guide long-term technical direction.
- Experience operating in product-led, customer-centric environments with fast iteration cycles.
- Experience improving engineering effectiveness (e.g. delivery predictability, quality, DORA metrics, cost efficiency).
- Ability to balance delivery execution with strategic thinking and organisational development.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
Dojo London, England Office
London, United Kingdom, SW1A 2
