Engagement, Policy and Data Manager

Job Title: Engagement, Policy and Data Manager
Division: Supervision, Policy & Competition (SPC)
Department: Technology, Resilience & Cyber

• Salary: National (Edinburgh and Leeds) ranging from £74,900 to £100,000 and London £82,300 to £110,000 (salary offered will be based on skills and experience) 

• This role is graded as: Manager – Regulatory

• Your recruitment contact is Steve Christopher via [email protected]. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. 

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.   

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Specialist Directorate, our Technology, Resilience and Cyber (TRC) department works with financial services firms to strengthen the resilience of their systems against cyber threats and operational disruptions helping protect consumers, safeguard markets and build trust in the technology that powers financial services.

This role manages our Engagement, Data and Policy team, providing expert policy and operational support to the department, managing our engagement with UK and international stakeholders and driving forward our strategy to become a more data led department.

 
Role responsibilities 

• Shape how the FCA influences on a global scale, directing high-profile engagement across UK and global resilience forums (including G7 and CMORG Cross-Market Operational Resilience Group) to protect the UK’s financial system from cyber and operational risks

• Shaping new FCA policy and initiatives on cyber and operational resilience in close partnership with the Bank of England, PRA, HMT and colleagues across the FCA

• Bring clarity and confidence, producing clear briefings and reports that inform senior decision‑makers, industry and the public helping firms act and consumers stay protected

• Build a data‑led department, leading the delivery of our TRC Data Strategy to spot emerging threats early and enable smarter, faster intervention that protects millions of consumers

• Set the narrative, by owning the TRC Communications Strategy and working side‑by‑side with Communications colleagues to deliver timely, trusted messages in moments that matter most

• Keep the department connected and resilient, coordinating operational delivery, supporting effective governance and ensuring the FCA responds appropriately to scrutiny and statutory duties

• Work collaboratively, playing a key role in the TRC Leadership Team to deliver the FCA’s mission to protect consumers, markets and the wider economy from harm

• Grow people and respond when it counts, coaching a high‑performing team and stepping in during live incidents to support the FCA’s response to firm‑ and sector‑wide disruption

Skills required 

Minimum: 

• Proven experience working with financial services or other critical national infrastructure sectors contributing to sector resilience and public trust

• Prior experience leading, managing or mentoring team members to deliver measurable outcomes promoting collaboration and empowering growth

• Demonstrable experience of operational resilience regulatory frameworks, or emerging technology such as AI, ideally within financial service

Essential:  

• Consistently applies clear judgment to determine sound, risk-aware courses of action in challenging, evolving environments

• Clear and confident communicator, able to explain complex issues succinctly to a wide range of audiences in writing and in person

• Proven capability in leading, managing or mentoring people, building inclusive teams and enabling consistent performance

• High credibility and interpersonal effectiveness, with the confidence to engage senior stakeholders across industry, government and the FCA

• Highly effective organisational and delivery skills, able to balance competing priorities, maintain momentum and escalate issues appropriately

• Curiosity and commitment to learning, with a strong interest in cyber, technology risk, AI and emerging technologies such as quantum computing

Benefits 

• 28 days annual leave plus bank holidays 

• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)

• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary Private healthcare with Bupa, income protection and 24/7 Employee Assistance 

• 35 hours of paid volunteering annually 

• A flexible benefits scheme designed around your lifestyle 

For a full list of our benefits and our recruitment process as a whole visit our benefits page. 

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation. 

 
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support. 

 
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable. 
 

Disability confident: our hiring approach 
 
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements. 
 

Useful information and timelines 

Timeline:  

• Job advert close: 29th April 2026 at Midnight

• CV Review/Shortlist: 30th April 2026

• 1st Stage Interview: w/c 11th May 2026

• Managers Assessment: w/c 18th May 2026

• 2nd Stage Interview: w/c 1st June 2026

• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.