Engagement Manager (Early Careers)

Conduct is building the AI operating system for Enterprise IT, starting with the deepest cost center and innovation bottleneck in global business: the day-to-day operation, maintenance, and change management of mission-critical enterprise systems.

Across the world’s largest companies, thousands of internal analysts and developers, plus fleets of external consultants, spend their days manually understanding custom code, resolving incidents, analyzing processes, and preparing system change requests. For many enterprises, this translates into hundreds of millions of dollars per year just to keep core systems running, slowing down innovation at the very center of the business.

Conduct changes this fundamentally. We’re the first system that actually understands enterprise applications bottom-up: from the single code line, to logic, to entire system interdependencies and can reason about them the way the best human experts do, but at machine scale. We’re starting with SAP, the backbone of over 90% of global commerce. Customers such as Daimler Truck, Rittal, and Heidelberg Materials already use Conduct to automate system analysis, resolve issues in minutes, cut millions in IT spend, and accelerate ERP transformations by months.

But SAP is only the starting point. We’re building toward a future where enterprise systems are self-aware, self-healing, and continuously optimizing across the software stack. We turn Enterprise IT from a bottleneck to a driver of innovation velocity.

We are a high-talent-density team of ~24, founded by former Palantir engineering and product leaders and built around a simple principle: we hire only the most ambitious, driven, and dedicated people who want to build category-defining technology in a culture of intensity, ownership, and pace.

If you want to shape the new era of Enterprise System Intelligence, Conduct is where you can do the most important work of your career.

This Engagement Manager role is designed for early career candidates who want to move quickly from analysing problems to solving them. You will sit at the centre of how Conduct works with customers. Once a company signs with us, you help ensure they successfully adopt the product and get real value from it. At the same time, you will help build the internal systems that allow us to support many more customers as the company grows. You will work directly with enterprise users, collaborate closely with product and engineering teams, and help shape how the customer function operates as we scale.

The core responsibilities include:

• Maintain strong day to day relationships with key stakeholders within each account.

• Run onboarding sessions and training to help new users adopt the platform.

• Support customers as they begin using Conduct in their workflows and help resolve questions or issues.

• Identify repeated challenges and help turn them into scalable solutions such as documentation, onboarding materials, or internal tools.

• Work closely with product and engineering teams to share feedback from customers and improve the platform.

• Spot opportunities where customers could expand their use of Conduct and help surface these internally.

You will thrive in this role if you enjoy solving complex problems, working closely with people, and creating structure in fast moving environments.

We are looking for someone who has:

• Strong analytical and problem solving ability.

• Excellent communication skills and the ability to build trust with stakeholders.

• Curiosity about how complex systems and organisations work.

• The motivation to move from analysing problems to helping build solutions.

• Comfort working in an early stage company where things evolve quickly and not everything is defined in advance.

Backgrounds that often map well include early career consultants, graduates from PPE degree programs, or individuals who have started their careers in high performance environments and want to move into a more operational role.

• Customers see you as a helpful and reliable point of contact at Conduct.

• You are able to support several accounts while maintaining strong relationships and clear communication.

• You help customers adopt the product successfully and ensure they are getting real value.

• You identify repeated patterns across accounts and help turn them into better onboarding, documentation, or internal processes.

• You will contribute to building a scalable customer function that allows Conduct to support many more customers.

• You prefer highly structured environments where processes are already defined.

• You are primarily interested in advisory work rather than operating and building inside a company.

• You are uncomfortable with ambiguity or fast changing priorities.

• You prefer working independently rather than collaborating closely with teams and customers.

We’re a high-energy, high-trust team with big ambitions. Our culture blends focus, intensity, and humour: we’re serious about impact, but never take ourselves too seriously. We’re here to build a generational company, and we know that means pushing past limits whilst enjoying the ride together.

In our Fitzrovia office, collaboration is fast and constant. Everyone owns their outcomes and takes initiative, but we succeed only as a team. We believe in learning fast, supporting each other radically, and finding joy in the process.

We know that building a company is a journey that we are all on together - whether you’re a Co-Founder, an early hire, or a future colleague - and we are intentional about growing together as a team and as individuals. We therefore work with Diana Chapman, one of the world’s most renowned leadership coaches, to bring the principles of her Conscious Leadership movement into how we work as an organisation through company-wide executive coaching.

We want Conduct to offer the best possible environment for everyone on the team to do their life’s work. Our benefits are designed with that in mind: we recognize that exceptional performance is a holistic endeavour so we support everyone in becoming the most successful, fulfilled, and healthy version of themselves.

💰 Generous cash compensation

🏦 Share options under the tax-efficient EMI scheme

🚑 Broad private health insurance including dental and optical cover

🤸‍♀️ Monthly wellbeing payment on top of your salary to spend as you see fit

🍔 Breakfast and dinner every day in the office

🍫 A truly unparalleled snack selection

😎 Biannual full-team offsites

🎉 Regular socials

📖 Coaching from Diana Chapman

✈️ Take-what-you-need leave policy

🧓 Pension salary sacrifice reinvestment scheme

We welcome applications from candidates who require visa sponsorship.

Conduct is an equal opportunities employer. Diversity is a non-negotiable asset to our company and our team. We believe that a variety of backgrounds, perspectives, and experiences makes us stronger and helps us build better together.

We particularly encourage applications from groups that are under-represented in technology and engineering, as we know that diverse teams create the best solutions.