Role: Energy Renewals Expert
Salary: £27,000 + OTE up to £45k
Location: London (Liverpool Street)
About Bionic:
At Bionic, we’re on a mission to make it radically easier to run a small business. As the UK’s leading business comparison and switching service, we help thousands of small and medium-sized businesses save time and money on essentials like energy, broadband, insurance, and finance.
We combine smart technology with real human support to match our customers with the best deals – quickly and effortlessly. That’s why major brands like Compare the Market, Uswitch for Business, and MoneySuperMarket trust us to power their business energy switching services.
About the Role:
As an Energy Renewals Expert, you’ll be responsible for account managing and renewing our portfolio of qualified and existing customers. Your focus will be on helping small and medium-sized businesses secure the best possible energy deals by presenting a range of tailored solutions that meet their needs.
What You’ll DoIn this end to end Closer role, you'll:
- Build and nurture lasting relationships with Bionic energy customers.
- Identify customer needs and match them with the most suitable energy products and solutions.
- Search for and present the best available deals, ensuring each customer receives exceptional value.
- Act as the customer’s dedicated account manager, providing expert guidance throughout the renewal process.
- Schedule and conduct follow-up calls with customers to discuss their options and next steps.
- Deliver world-class service that fosters trust, satisfaction, and long-term loyalty.
- Confidently negotiate and close deals when they align with customer requirements.
- Consistently achieve daily, weekly, and monthly performance targets and KPIs.
- Cross-sell additional services such as telecoms, water, and insurance to enhance customer value.
- Collaborate with your team to maintain a vibrant, supportive, and high-performing workplace.
About You
- Minimum 12 months of sales experience (B2B or telesales preferred).
- Highly target-driven and self-motivated with a strong desire to succeed.
- A consultative, value-driven sales approach that prioritizes customer needs.
- Skilled in pitching, negotiating, and handling objections effectively.
- Excellent communication skills – verbal, written, and listening.
- Able to build rapport quickly with people from all backgrounds.
- Tactful, professional, and customer-focused in your approach.
- Punctual, focused, and committed to delivering results.
- Proactive, eager to learn, grow, and develop within the business.
- A friendly, positive team player who contributes to a great work environment.
- Resilient and able to perform under pressure.
Hybrid work opportunities will be available after completing comprehensive training and skill development, contingent upon performance outcomes.
About Bionic:
Bionic has over 600 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.
We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.
Benefits:We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.
Enhance your health & wellbeing 🌱
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
Taking time away from work 🏖️
- 25 days annual leave, increasing with tenure
- 1 paid family & religious day of leave per year - following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
Family matters: for the special moments 🏠
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years' service
Financial wellbeing 💸
- Auto-enrolled salary sacrifice pension scheme
- Life assurance
- Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
Recognition 🌟
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
- Long service awards
Bionic London, England Office
4th Floor, The Minster Building, 21 Mincing Lane, London, United Kingdom, EC3R 7AG
Bionic Chelmsford, England Office
31-34 Railway Street, Chelmsford, United Kingdom, CM1 1QS
