End User Services Senior PMO

Job Title End User Services Senior PMO

Location London

Corporate Title Vice President

As a Vice President Project Management Officer (PMO) End User Transformation, you will play a pivotal role in Deutsche Bank’s GTI Transformation organization, driving the delivery of a complex, multi‑year program modernizing End User Services and the Digital Workplace across the Bank.

You will sit at the heart of the End User Services Portfolio, translating strategy into execution by governing delivery, unifying tooling, and ensuring the full transformation scope delivers measurable business outcomes.

Working closely with the Transformation Control Tower, you will shape portfolio governance, steer executive decision‑making, and provide transparent, high‑impact reporting to senior internal and external stakeholders. Through this role, you directly enable a modern, resilient, and digitally enabled workplace, accelerating change that impacts thousands of employees across Deutsche Bank globally.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:  

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Driving prioritisation, preventing siloed decision‑making, and ensuring all initiatives remain aligned to End User Transformation outcomes
• Owning Clarity, strengthening cost discipline, improving forecast accuracy, and enabling executives to make confident, data‑led investment decisions
• Setting and maturing governance frameworks that protect scope, reduce risk, and deliver predictable outcomes at scale
• Owning OpCo/SteerCo content to enable crisp, authoritative, and outcome‑focused decision‑making
• Anticipating issues before they materialise and safeguarding business‑critical commitments through proactive oversight
• Building a high‑performing PMO function, ensuring effective deployment of talent, and sustaining delivery without bottlenecks or overstretch

Your skills and experience

• Proven ability to challenge, influence, and drive decisions with senior and SteerCo‑level stakeholders across complex transformation landscapes
• Deep experience in cost control, forecasting, and investment optimisation, enabling trusted decision‑making in Board, regulatory, and executive forums
• Strong capability in designing, enforcing, and maturing governance and change control frameworks to ensure audit readiness, compliance, and predictable delivery
• Expert at translating complex delivery data into clear, compelling, action‑oriented insights, with strong Microsoft Suite and Clarity reporting skills
• Demonstrated ability to anticipate cross‑initiative impacts, manage resources at scale, and prevent systemic delivery or execution risk
• Experience operating in large, complex, highly regulated technology environments, with a track record of building, coaching, and leading high‑performing PMO teams through change

How we’ll support you

• Training and development to help you excel in your career
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers.

If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on [email protected] to discuss.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.