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Ocado Group

Employee Relations Advisor

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Hatfield, Welwyn Hatfield, Hertfordshire, England
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Hatfield, Welwyn Hatfield, Hertfordshire, England

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Support Employee Relations matters, provide HR advice, manage case data, assist with policy development, and collaborate with ER stakeholders to ensure compliance with law and best practices.

Employee Relations Advisor – 12 Month FTC/Secondment
Location: Remote
Duration: 12-month FTC/Secondment

Join Ocado Logistics as a People Advisor/Employee Relations (ER) Advisor and partner with our Logistics Management and People teams to deliver exceptional employee experiences across our UK platforms. You’ll provide remote advice and support to our line managers and People teams focusing on employee relations, employment legislation, employee data and trends.
Given the 24/7 nature of our business and offices being supported, working hours must include availability to work evenings and weekends.

About the Role:
As an ER Advisor, you will:

  • Advise  on medium-high risk / complex ER issues, including disciplinaries, grievances, medium to long term absence (up to and including capability dismissals), performance management, and Employment Tribunals.
  • Maintain accurate and up to date records of all actions and documentation relating to cases being managed through to conclusion. Including being present in some meetings and taking notes.
  • Coach and mentor managers on all employee relations cases as well as skill sets and effective risk management.
  • Provide data-driven recommendations to support and influence Managers’ decision-making.
  • Embrace initiatives that improve performance, attendance, retention and the overall employee experience
  • Ensure compliance with UK employment law and provide risk mitigation advice.
  • Lead and participate in ER projects and initiatives.
  • Promote diversity and inclusion across the organisation.

About You: 

  • Your proven ER experience will include advising on sensitive disciplinary and grievance issues, and you will have the ability to apply the relevant legal principles and risk assessment, mediating disputes and bringing matters to a positive conclusion.
  • Given the 24/7 nature of our business and offices being supported, working hours must include availability to work evenings and weekend 
  • Relevant experience in UK employment law and/or UK employee relations in a volume driven environment, 
  • Highly organised with the ability to prioritise and multitask when dealing with volume cases.
  • CIPD qualified or relevant experience
  • Strong communication and influencing skills with the ability to interact across all levels of management 
  • Up to date knowledge of UK employment law and ACAS guidelines are essential.
  • PC Literate – at least intermediate level MS Office and knowledge of HR databases and systems;
  • Full current driving licence (no more than 3 points) and the ability to travel - some meetings are better in person, and also to foster relationships with stakeholders.

What we offer you:

Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our Offerings:

  • Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
  • Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
  • Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
  • Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
  • Private Medical Cover: Rest easy with comprehensive private medical insurance.
  • Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
  • Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
  • Shuttle Services: Convenient free shuttle buses connect you to work.
  • Share Schemes: Join exciting share plans to participate in our success.
  • Shopping Perks: Enjoy a 15% discount on Ocado.com and savings at popular retailers and restaurants.
  • Financial Protection: We offer Income Protection and Life Assurance for financial security.

We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.

If you want to become a career contender, there’s plenty of opportunity for progression, as  87% of our salaried roles are filled by internal colleagues! 

About Ocado Logistics: 

Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. 

Join Ocado Logistics, where there are bags of possibilities. 

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. 

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Ocado Group London, England Office

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