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Lucid Software

EMEA Enterprise Expansion Account Executive

Reposted 9 Days Ago
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In-Office
London, Greater London, England
Senior level
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In-Office
London, Greater London, England
Senior level
The role focuses on strategic business growth for existing customers in EMEA, involving prospecting, closing sales opportunities, and collaborating with Customer Success Managers to ensure renewals and expansion.
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Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft. 

Enterprise Account Executives (EAEs), lead the strategic business growth for existing Lucid customers across their assigned territories.  In this role, EAEs will identify target markets and verticals while directing and participating in outbound prospecting efforts. EAEs are orchestrators of strategic resources to unlock customer growth opportunities, which includes Lucid Business & Product Leadership, Solution Engineers, and Business Development Representatives Post prospect qualification, EAEs will work with existing customers to create business value across multiple personas, continually working to close sales opportunities. EAEs work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion, and continual customer engagement. 

Responsibilities:

  • Strategic growth of Lucid’s largest Customers in EMEA. 
  • Develop and maintain expert knowledge on the features, benefits, and application of Lucid's full collaboration suite offering
  • Understand the competitive landscape within their assigned EMEA region
  • Direct outbound lead sourcing and identify new opportunities across existing customers
  • Generate and close new pipeline across business segments and verticals through prospect engagements, including cold calling, emailing, demos, negotiations, and marketing activities of the company
  • Share market insights with product and marketing teams
  • Effectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quota
  • Creativity penetrating new markets, verticals and personas
  • Other duties as assigned

Requirements:

  • 5+ years sales experience (as an Account Executive, Account Manager, or similar role) in SaaS/software. Product-Led Growth experience preferred. 
  • Significant experience working withEnterprise-Grade customerss, successfully leading complex sales processes 
  • Ability to project manage complex sales cycles with internal stakeholders (Business Development, CSM, Solution Engineers)
  • Demonstrated track record in team-based selling & orchestration of strategic resources.
  • Experience with Salesforce.com or similar CRM
  • Outstanding written and verbal communication skills 
  • Fluent in English

Preferred Qualifications:

  • Language skills: another European language (native or full professional proficiency) 
  • Demonstrated ability to find, manage, and close high-level business in an evangelist sales environment
  • Experience with sales acceleration tools such as Gong, Salesloft, Zoominfo, Clari etc.
  • Leading potential expansion segments to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
  • BA/BS degree or equivalent

#LI-DS1

Top Skills

Clari
Gong
Salesforce
Salesloft
Zoominfo

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