Ecosystem Lead

Reporting to our Field CTO, Tom Clark

About us

At hyperexponential, our mission is to help the world take more risk - safely. Our SaaS platform, hx Renew, is transforming the insurance industry by enabling insurers to make better decisions, faster and more confidently than ever before.

In the seven years since our founding, we’ve become the market leader. We work with 40+ customers globally - including a third of the London Market - and we’re only just getting started.

It’s always the best time to join hyperexponential. But the best best time? That’s now.

The role

Through our Ecosystem initiative, we’re building the most connected platform in insurance—making it easy for customers to integrate with their existing systems and connect to the best tools and data in the market.

We’re hiring an Ecosystem Lead to deliver on this ambition. You’ll take ownership of our integration delivery pipeline: ensuring the right integrations are built, delivered efficiently, adopted by customers and ready to scale. You'll shape integration direction and scope, manage our external delivery partner (the “Integration Factory”), and align internal teams across technical and commercial domains.

This role is designed for someone with a technical product manager mindset—comfortable owning delivery without hands-on coding, and capable of turning integration needs into repeatable, scalable outcomes.

You’ll sit in our Field Engineering team—the technical core of our Revenue function—and report directly to our Field CTO (VP Field Engineering) as part of his leadership team.

In this role, you will:

• Drive execution of high-value integrations in year one, managing delivery through our Integration Factory partner

• Shape and implement scalable integration models, including our 'Backstage' and 'Integration Store' experiences

• Translate integrations into GTM value by collaborating with Partnerships and Marketing to surface them in market-facing channels and co-sell motions

• Own the technical delivery roadmap, ensuring integrations are aligned to customer needs and platform direction

• Lay the foundations for long-term ecosystem growth, enabling a seamless, self-serve integration experience

You’ll collaborate with:

• Our Integration Factory partner, who will build and deliver most integrations in year one

• Sales, Customer, and Solutions teams, to ensure integration priorities reflect real customer demand

• Our Director of Partnerships, who will lead on commercial relationships and strategic partner engagement

• Marketing, to amplify the impact of integrations and position hx as the easiest platform to connect with, driving adoption

• Product & Engineering, to reduce integration friction and enable scale through platform investments

We're at a critical inflection point - there’s enormous market interest in integrating with hx Renew, and a clear commercial need to do so quickly and well. You'll be the one making that happen: turning potential into opportunity, and opportunity into potential.

Key responsibilities

Strategy & Execution

• Execute the Ecosystem strategy, delivering integrations against a prioritised partner backlog

• Manage the full lifecycle of integration delivery—scoping, oversight, testing, deployment, and maintenance

• Lead the development of our integration 'Backstage' and the future Integration Store, ensuring a seamless partner experience

• Track and report on outcomes - including customer adoption, usage, and impact against agreed OKRs

Technical Execution

• Provide day-to-day oversight of the Integration Factory to ensure high-quality, efficient integration builds

• Define integration standards and best practices across APIs, security, testing, and supportability

• Develop reusable assets (e.g. integration guides, playbooks, training material) to promote self-service and consistency

• Ensure robust vendor management practices including scope definition, milestone tracking, budget oversight, and escalation management

Relationship Management

• Build strong working relationships with internal teams and external partners to ensure successful integration delivery

• Act as the technical point of contact for integration partners, guiding them through our ecosystem model

• Align closely with the Director of Partnerships to ensure commercial strategy and technical execution remain in sync

• Surface and prioritise integrations with meaningful GTM potential, working closely with commercial teams to activate them

Initial Deliverables

In your first year, you’ll:

• Define and operationalise a prioritised backlog of high-value integrations within 3 months

• Deliver multiple strategic integrations (e.g. Guidewire, Send, Duck Creek) with active customer usage

• Establish the foundations of the Backstage experience, enabling scalable partner-led delivery within 6 months

• Launch the first iteration of the Integration Store within 12 months, enabling customer self-service for select partners

• Support the generation of at least 3 GTM opportunities influenced by the ecosystem within year one

Persona

This role requires a rare blend of technical insight, delivery focus, and strategic thinking.

You likely:

• Have experience as a Technical Product Manager, Solutions Architect, or Integrations Lead

• Understand the full lifecycle of integrations—from scoping and delivery to adoption and support

• Possess strong technical fluency around APIs, security, workflows, architecture, and integration trade-offs

• Know how to manage vendors, hold partners accountable, and balance quality with speed

• Are excited by the challenge of building operational infrastructure from scratch

• Thrive in fast-paced, high-growth SaaS environments, especially in enterprise or B2B contexts

• Have excellent communication and stakeholder management skills

• Will be able to speak about how you’re using AI to augment your skills and abilities

And, most importantly, you are: smart, kind, and you get stuff done.

Interview Process

• Initial call with our Talent team

• Intro interview with our Field CTO

• Skills I: Leadership & Management - exploring how you manage teams, projects, and vendors

• Skills II: Product & Technical execution - exploring your thinking around the problem: API, integrations, systems, trade-offs

• Values interview

• Final 1:1 with our CEO

What do we offer?

• Company equity

• £5,000 for individual and group training and conference budget

• 25 days holiday plus 8 bank holiday days (33 in total)

• Company pension scheme via Penfold

• Mental health and therapy provision via ⁠Spectrum.life

• Individual wellbeing allowance via Juno

• Private healthcare insurance through AXA

• Top-spec equipment (laptop, screens, adjustable desks, etc)

• Regular remote & in-person hackathons, lunch & learns, socials and games nights

• Team breakfasts and lunches, snacks, drinks fridge, fun office @ The Ministry

• Huge opportunity for personal development and mastery as we grow together!

Diversity @ hyperexponential

We are committed to diversity and equal opportunity. We’re a talented and high-energy, but low-ego and kind team who believes that the more inclusive we are, the better our work and culture is. We are not yet where we want to be in terms of balance, but it is our mission to build a team that represents a variety of backgrounds and perspectives and we are working hard towards that goal.

If you like the sound of this role but you’re not totally sure whether you’re the right fit – please apply anyway and we’ll let you know either way. Remember: you miss every shot you don’t take!

Check out our blog at https://www.hyperexponential.com/blog

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.