Ecommerce Content Coordinator (6m FTC)

Are you ready to rethink your routine? We are undertaking a major digital transformation and data migration project at Trinny London and we are looking for a highly organised, proactive Ecommerce Content Coordinator to join us on a 6-month Fixed Term Contract. In this crucial role, you will be the engine behind our data migration, ensuring our product catalogues, content, and promotions are flawlessly set-up.

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

Our Values

We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.

We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.

The Role 

Your daily to-dos might look like this:

• Work closely with the project team to plan and set up the CMS component library. Support the Product Manager and Senior Ecommerce Manager in researching and planning the best practice approach to this task. 
• Manage the end-to-end migration and implementation of global website content and products (including testing and go-live)
• Support ecommerce and tech teams in building CMS structure for products, collections, and promotions. Support within any url migrations and redirect set up.
• Map, migrate, and maintain global product catalogues, ensuring perfect data integrity across systems
• Upload and format content, optimising workflows for seamless page builds, blog posts, and landing pages. Seek opportunities to optimise content for now and the future.
• Work closely with technical teams around efficiencies within CMS and creation of CMS components / pages
• Act as the QA lead for content/product data, resolving mapping issues and broken links prior to launch
• Work alongside Ecommerce, UX, Design, Copy, and Tech teams to align content production with new technical requirements
• Support the setup of localized content and products across our international markets
• Support with any other ad hoc content and product related tasks across teams and systems involved in the migration, including lifecycle (email), digital marketing and retail. 
• Identify, communicate and resolve (content related) optimisation opportunities and issues on the website

These skills will help you go far in this role:

• Experience in a similar ecommerce role, working for a DTC retailer or beauty brand 
• Confident in using Content Management Systems, technically confident and can converse with engineers to achieve shared goals.
• An absolute eye for detail; you are obsessed with accuracy when it comes to product data, enrichment, and platform presentation.
• Approachable, collaborative, and hands-on; eager to roll up your sleeves and get deeply involved as a true team player.
• Excellent organisational skills and ability to work across various projects simultaneously
• Proactive and positive approach to problem-solving; a solution-finder who takes initiative
• Enjoys and excels at working in a fast-paced and ever-changing environment
• Basic understanding of SEO/GEO a plus

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge. 

Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:

• Hybrid and flexible working, with core working hours
• 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
• Welcome to Trinny London Starter Stack and swag
• Your Beauty Wallet: You'll receive a £500 annual product allowance to explore and enjoy our full range of Trinny London products
• Company discount for yourself, your friends, and family
• Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
• An annual personal training and development budget
• Enhanced family friendly packages to support birthing & non-birthing parents
• Pension scheme
• Workplace nursery scheme
• Cycle to work scheme
• T-Parties = many office socials as well as summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.

We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.