ECO Officer

Education, Communication and Outreach Officer

Salary: £32,000 - £38,000 per annum, depending on experience plus Veolia benefits 

Location: Hybrid working 3 days in our Kingston Upon Thames, KT1 3GZ

Duration: FTC until March 2027 

To apply please provide a CV max 2 A4 pages and a cover letter max 1 A4 page. Applications without a cover letter will not be progressed.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our company pension scheme

• Discounts on everything from groceries to well-known retailers

• Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to

• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

• One paid days leave every year to volunteer and support your community 

• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing:

In the Education Communication Outreach (ECO) Officer position, you will work closely with the Contract ECO Manager to develop and deliver a food waste recycling improvement plan for the borough. You will also work on other community engagement projects to change resident behaviours and improve recycling rates, and will be responsible for the budget, timeline and quality of their delivery. You will also deliver educational sessions to schools and with residents in the local community. 

You will identify good news stories and campaign ideas and feed them to the regional digital and PR team, as well as working closely with this team to achieve regional and contract objectives. You will keep abreast of industry developments and build strong relationships with your client, customers and colleagues at all levels across the contract. You will also deliver internal communications campaigns to improve our safety performance and working culture. 

The team do work flexibly but as this role is engagement focused it is best suited to someone who is keen to work within Shropshire and from our Head Office in Shrewsbury.. 

What we are looking for

Essential:

• Experience delivering behaviour change and/or community engagement techniques and analysing results

• Experience of project and event development and delivery

• Superb written and verbal communication skills including presentation skills

• Experience of building strong stakeholder relationships

• Ability to identify good news stories and develop them in partnership with PR team

• A flexible and proactive approach that prioritises meeting our client and service user needs 

Desirable: 

• Recycling and waste industry knowledge

• Understanding or experience of working with local authorities

• Ability to develop creative visual content across multiple formats

• Advanced understanding of data management and analysis 

• Understanding of PR, social media, social advertising and digital communications

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.