About us:
Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices.
Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.
We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.
Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.
We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.
About the role:
As an eBilling Assistant in our Finance function, you will support the efficient submission of billing data to our clients’ chosen eBilling platforms and help ensure accuracy, compliance and a seamless client experience. You will work closely with colleagues across Finance and the wider firm, as well as with external clients and vendors.
Your main responsibilities will include:
eBilling platform management: Uploads invoices to client systems in a timely manner and coordinates with clients and vendors to troubleshoot issues.
Query resolution: Addresses and resolves queries and rejections from clients and fee earners promptly.
Escalation and resolution: Identifies and escalates billing disputes, working towards timely resolutions.
Deadlines: Monitors and updates internal billing schedules to ensure internal and external deadlines are adhered to.
Data management: Maintains the eBilling console and ensures timekeeper/user records, matters and billing rates are accurate and up to date.
Managing new client setups: Assists with client configuration and implementation while ensuring compliance with eBilling policies and procedures, Solicitors’ Accounts Rules (SAR) and firm policies.
Client communication: Liaises with clients throughout the eBilling process, from set‑up to payment.
Collaboration: Works with other teams (for example, Credit Control, Client Finance, Billing and Pricing teams) to ensure compliance with eBilling requirements.
Relationship building: Collaborates and meets with internal and external client relationship teams.
Compliance and guidelines: Keeps eBilling guidelines current and communicates them effectively to relevant parties.
Staying updated: Keeps abreast of changes in eBilling regulations, procedures and protocols to align with industry standards.
Process improvement: Identifies areas for improvement in the eBilling process and supports the implementation of process or technical solutions to optimise eBilling operations.
Report generation: Develops and prepares detailed reports and data analytics for management to monitor billing efficiency and revenue performance.
Budget and financial support: Assists with budgeting, monthly accruals and billing‑related reporting.
Audit: Maintains comprehensive and accurate records of all eBilling transactions and related documents for internal and client audits.
We are ideally looking for:
- Legal finance experience.
- Experience in eBilling activities within a professional services firm.
- A proven track record of delivering responsibilities as an eBilling assistant or in a similar role, contributing to operational excellence and stakeholder satisfaction.
- Strong attention to detail, with consistently high standards of accuracy and compliance.
- Demonstrated ability to communicate clearly and effectively with a range of stakeholders.
This role is based at the Linklaters London office with a hybrid working model available.
Our benefits:
Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:
Health & Wellbeing
- Private Medical Insurance
- Free in-house fitness centre and subsidised health club memberships
- Free onsite GP service and periodic health assessments
Finance
- Pension and flexible savings options
- Income protection and life assurance
- Mortgage advice and will-writing services
Family & Lifestyle
- Electric car and cycle to work schemes
- Emergency family care
- Additional holiday/birthday leave
- Maternity/paternity/shared parental leave
- Travel insurance and season ticket loan
- Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality Network, With Pride, or Social Mobility Networks)
If you think this role would suit you, please click apply below. We look forward to hearing from you!
Technical Skills
This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.
Application Policy
Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ([email protected] for legal roles or [email protected] for business team roles).
Top Skills
Linklaters London, England Office
Silk Street, London, United Kingdom, EC2Y 8
