Why Ryan?
Competitive Compensation and Benefits
Home Office Stipend
Business Connectivity Reimbursement (Phone/Internet)
Gym Membership or Equipment Reimbursement
LinkedIn Learning Subscription
Flexible Work Environment
Tuition Reimbursement After One Year of Service
Accelerated Career Path
Award-Winning Culture & Community Outreach
They will lead and/or manage project scope, tasks, project teams, timelines, budgets, and resource allocation; and prepares and reviews deliverables in connection with client service. The Director oversees the team that is responsible for functional and technical direction of projects, including on-time and on-budget delivery of tax technology project tasks, such as detail requirements analysis, process design and configuration, deliverables, and installation and implementation of enterprise-class tax automation software and related processes. The Director also maintains and supports existing partnerships, client relationships, and provides technical leadership and guidance to his/her team and clients on project status and adherence to timeline and budget. The Director also assists with business development activities by preparing proposals, engagement agreements, and participating in calls and onsite meetings.
Duties and responsibilities, as they align to Ryan’s Key Results
People:
- Provides mentorship and training to staff as needed.
Client:
- Provides project management support to client service teams and clients.
- Develops client workplans and schedules associated with project deliverables.
- Manages processes to track adherence to project timelines and budgets that enable Ryan to notify clients should any material variances be identified or predicted.
- Reviews and distributes project status reports to all project stakeholders.
- Reviews templates and formats specifications for project deliverables for client review and approval.
- Processes performed for tax determination and works with the team and clients to help review, define, and document existing transaction tax processes.
- Reviews client deliverable documentation, including creating, composing, and editing written materials.
- Assists with client billing and financial forecasting.
Value:
- Assists with Tax Technology business development activities (e.g., preparation of proposals and engagement agreements, and attending prospect calls and meetings).
- Manages day-to-day operational aspects of projects.
- Defines project success criteria and creates the metrics to enable them to be measured.
- Creates, maintains, and executes communication plans and communication protocols.
- Reviews, maintains, and executes project escalation and remediation policies.
- Reviews documentation created by the project team, confirming business and system .
- Provides project management support to the delivery team as they configure tax automation software solutions and assumes responsibility for day-to-day project management duties.
- Creates and executes project workplans and enforces proper methodology and standards.
- Performs other duties as assigned.
Education and Experience:
Bachelor’s degree or Master’s degree from a four-year college or university and a minimum of five to seven years of experience providing tax automation services is required. Accounting, Tax, or Information Technology degrees are desirable. Certified Public Accountant designation is a plus. Project Management Professional (PMP) certified is preferred. Understanding of Software development lifecycles are a plus (SDLC, Agile, etc.). Deep knowledge of the software solutions is required, either Sabrix, Vertex, and/or Taxware.
Computer Skills:
To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Visio, Microsoft® Project, Outlook, and Internet navigation and research. Hands-on experience with transaction tax integration touch points with a major enterprise resource planning (ERP) system, such as Oracle, JDE, PeopleSoft, or SAP, is preferred. Experience with Vertex, Sabrix, Taxware, or other tax software is highly desirable.
Certificates and Licenses:
Valid driver’s license required. PMP is a plus.
Supervisory Responsibilities:
This position requires supervisory responsibilities.
Work Environment:
- Standard indoor working environment.
- Occasional long periods of sitting while working at computer.
- Position requires regular interaction with employees at all levels of the Firm and interface with multiple external vendors and clients as necessary.
- Independent travel requirement: 50%+.
Equal Opportunity Employer: disability/veteran
