Director, Sales Operations and Enablement

The Role:

As the Director, Sales Operations and Enablement for Stenn, you’ll play a pivotal role in our organisation’s success as we embark on an ambitious 3-year growth trajectory to IPO. 

Your primary stakeholders will be our Chief Commercial Officer and Senior Leadership Team, who you’ll partner closely with to develop thoughtful and innovative strategies to optimise sales performance, enhance team effectiveness, and reduce operational costs.

Your scope will include Sales Operations, Systems, Enablement and Analytics for our core products - Revenue-Based Finance and Invoice Financing - reflecting the strategic importance of this role. You’ll also be responsible for bringing new products to market in Sales - with multiple already planned for our core markets: China, India, the UK and the US. 

Key Responsibilities:

Business Partner: 

Act as a strategic advisor to our Chief Commercial Officer, enabling best-in-class operational execution and performance across the entire Sales organisation.

• Lead budgeting and forecasting activity, in close partnership with the Chief Commercial Officer, Sales Operations Lead and Finance. 
• Oversee the rollouts of global projects (e.g. product launches); ensuring Sales are prepared to deliver from the outset.
• Work closely with internal stakeholders across Product, Marketing, Success, Finance and Operations to set, cascade and deliver ambitious OKRs in Sales.
• Provide expertise on sales processes, systems, enablement and other operational activities to successfully influence revenue generation.  

Sales Process Optimisation:

• Build out and optimise Enterprise and Velocity Sales Operations across the globe; enabling our ambitious revenue targets to be met.
• Establish a sales operating rhythm (annual/quarterly/monthly business and deal reviews) to accelerate growth in an increasingly complex operational context.

Sales Analytics & Reporting:

• Advise and coach the Sales Operations Lead and Data Team; enabling us to clearly define and operationalise analytics and reporting requirements, and effectively drive change within the organisation.
• Promote a culture of data integrity to accurately forecast sales pipeline health, team performance and revenue generation.
• Ensure accurate and timely reporting of sales performance to Executive Leadership.

Sales Tools & Technology Management:

• Oversee the selection, implementation, and management of sales tools and technologies (e.g., CRM, sales enablement platforms).
• Ensure that sellers are effectively utilising tools and technology to maximise productivity and performance.
• Evaluate new tools and technologies that can enhance the Sales Operations function.

Sales Enablement: 

• Act as an advisor and coach to our Sales Enablement Manager; ensuring programmes are fit for purpose in our core markets (China, India, the UK and the US) and aligned with future product launches.
• Ensure enablement programmes, tools, and resources equip sellers with the knowledge, skills, and materials necessary to effectively engage prospects and close deals, with clearly defined metrics to demonstrate success.
• Stay updated on industry trends, competitive landscape, and best practices; incorporating relevant insights into our sales enablement strategy.

Team Leadership & Development:

• Mentor and coach your direct reports to ensure they have the skills and resources to succeed.
• Establish clear goals, KPIs, and career development plans for your direct reports.
• Scale the team as the business grows, hiring additional resources as needed.

You:

• Clear and demonstrable experience in leading Global Sales Operations in the fintech space.
• Demonstrated success in building a Volume Sales motion.
• Proven track record of working in high-growth companies, delivering $200m+ in revenue.
• Solid strategic planning skills, combined with exceptional project execution capabilities.
• Strong analytical mindset to drive sales effectiveness.
• Deep understanding of Sales Operations tech stacks.
• Outstanding communication skills and demonstrative experience of working with Executive Leadership.
• Experienced people leader, capable of leading and inspiring a diverse and globally distributed Sales Operations team.
• Ability to work strategically and collaboratively cross-functionally.