Wherever you find ambitious companies investing in their people, you’ll find Learning Pool
Learning Pool is among the fastest growing e-learning companies in the world, servicing more than 2,000 customers and 24 million learners globally. Our expert team creates the content and technology solutions that engage and empower modern leaders , using pioneering technology and creative content that we build, deliver and maintain. We’re passionate about customer success and our customers trust us to deliver long lasting value, a great return on investment and excellent customer service.
Learning Pool welcomes passionate people from all kinds of backgrounds. We are a diverse team working in offices, and remotely, across Europe and North America. We take great pride in our shared work and are committed to building great software in a sustainable way.
So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch. This role offers an excellent opportunity to get involved in and become part of the world of online learning.
About the role
We are seeking a dynamic Director of Revenue Operations to lead the optimisation of our revenue engine across all markets. This role is critical in supporting the company’s growth and profitability by improving end-to-end revenue processes, data quality, forecasting accuracy, and commercial performance.
This position will initially report into the CFO, working closely with the wider executive team, GTM leadership, and the Data & Analytics / FP&A organisation.
What you will be doing
Roles and responsibilities include:
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Develop and implement scalable processes and systems across the revenue cycle and customer journey to maximize efficiency and effectiveness.
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Lead, mentor, and develop a high-performing team of revenue operations professionals.
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Manage pipeline metrics and analytics to provide actionable insights, ensuring optimal revenue performance and forecasting accuracy.
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Oversee the administration of our CRM and other sales tools, ensuring they are optimized to meet the needs of the revenue organization.
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Develop training modules and collateral based on sales needs and market trends, facilitating ongoing education and development.
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Work closely with product and growth marketing teams to align on messaging, positioning, and go-to-market strategies.
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Collaborate with senior leadership to define and evolve the company’s revenue strategy.
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Conduct in-depth market analysis to identify new opportunities for growth and improvement.
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Drive strategic initiatives that enhance sales productivity and organizational alignment.
Who we are looking for
The successful candidate will demonstrate:
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A proven track record: You will have extensive experience at a senior level in revenue operations, sales operations, or a similar role within a SaaS or technology company, leading the strategic direction of the function.
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Leadership capability: You will have experience of leading revenue operations to success, providing direction, goals and mentoring to achieve strategic business objectives. This will include leading managers.
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Technical expertise: You will be expertly proficient in CRM platforms (e.g., Salesforce), automation tools (e.g.,HubSpot), data visualisation tools (e.g., Tableau, Power BI) and performance metrics.
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Proven experience in compensation and commission planning: You will have proven experience in compensation and commission planning, design, analysis, and optimisation.
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Analytical capability: You will be extremely comfortable with technology and data, providing actionable insights based on complex data from a variety of sources to drive the success of the business .
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Communications: You will have exceptional communication skills - verbal, in writing, presentations and in person - with the ability to articulate clearly and confidently
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Problem solving: You will have the ability to logically and creatively solve problems at pace, focusing on the integration goals and timelines.
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Delivering with others: You will have experience of dealing with a diverse group of stakeholders, working cross functionally to deliver on strategic goals and priorities.
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Organisational skills: You will have excellent time management skills with the ability to organise, prioritise, plan and execute on multiple tasks, taking accountability for delivering on promises.
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Adaptability: You will have experience of working in a dynamic environment where you have been comfortable with change. You have a positive and agile mindset, asking "What can we do to make this happen?" rather than "I don't know how this would work?"
Working at Learning Pool
The Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.
Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards.
Closing date for receipt of applications is 5pm UK time on 12th December 2025.
