Director, Global PeopleOps & Tech

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Nexthink is on an exhilarating journey—scaling rapidly, expanding into new markets, and embracing cutting-edge technology to transform how we work. As we embark on our first-ever Workday implementation, we’re optimizing processes, leveraging AI, and building a future-ready People & Talent ecosystem.

We need a visionary leader to elevate our Global People Operations & HR Tech—someone who thrives in fast-paced, high-growth environments and is ready to redefine what excellence looks like in HRIS, employee experience, and global people processes.

Global People Operations

• Lead and develop the People Operations team, ensuring seamless, efficient, and high-impact employee lifecycle processes, including onboarding, promotions, payroll, and exits.
• Partner cross-functionally to streamline and automate HR processes, enhancing employee experience at scale.
• Oversee HR data integrity and ensure workflows are optimized across global teams.

HR Tech & Workday Leadership

• Play a key role in the Workday implementation, ensuring smooth adoption and leveraging AI to drive automation and analytics.
• Own the People & Talent tech stack—ensuring the right tools, integrations, and innovations support our growth.
• Enable data-driven decision-making by optimizing reporting, dashboards, and predictive analytics.

Compliance & Risk Management

• Stay ahead of evolving global labor laws and compliance requirements, ensuring Nexthink remains proactive and compliant.
• Lead reporting and audit processes, mitigating risks related to HR operations and policies

Employee Relations & Workplace Culture

• Act as the key HR leader for our Madrid team, providing guidance on employee relations and workplace culture.
• Partner with global People & Talent leaders to drive fair, empathetic, and timely conflict resolution.
• Foster a culture of transparency, trust, and belonging across Nexthink’s growing workforce.
   

What You Bring to the Table

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• 7+ years of strategic leadership skills with a track record of leading global HR operations/ shared services and HRIS transformations, ideally in tech or SaaS.
• Workday & HR tech experience, implementing and optimizing Workday or similar HRIS solutions.
• People-first approach with strong interpersonal skills, cultural awareness, and a passion for building world-class employee experiences.
• Data-driven decision making ability to analyze HR metrics, drive insights, and leverage technology for continuous improvement.
• Change management proficiency and comfortable leading through change in a fast-scaling, dynamic organization.
• Global mindset, with experience navigating international HR complexities and regulations.
• Excellent English language skills, communication, negotiation, and influence abilities.

Why Join Us?

• Be part of a high-growth SaaS company expanding into new markets.
• Help drive a transformative Workday implementation and future-proof our HR operations.
• Work alongside a dynamic, passionate global People & Talent team.

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.