At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
We are seeking a Director, Core Market Solutions to lead a team which will monitor, analyse, and document market trends across of the world.
What We Do:
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 30,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with about 5,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually.
Who You Are:
You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.
A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.
What You'll Do
A successful Director, Core Market Solutions will be accountable for a team of Market Analysts which support market growth within specific key markets. The work you do will involve a deep understanding of the First Advantage products, customer needs, competitive and local market landscapes and requirements. This role will have a strong focus on building partnerships with the Client Success and Sales teams to drive growth and excellent outcomes for our clients.
More specifically, the individual in this role will:
- Manage team members including prioritisation of projects, providing reviews of collateral produced by the team and providing guidance to team
- Ensure core market knowledge is documented
- Foster a culture of knowledge sharing and ensure that subject matter experts are cross trained in core market knowledge
- Maintain competitive knowledge in core markets including ensuring that the research conducted by the Core Market Solutions team is documented consistently
- Coordinate with Marketing to leverage opportunities to promote projects led by Core Market Solutions team
- Manage critical projects and communications related to new core services or markets
- Lead internal training and external webinars on core services and markets
- Partner with Commercial leaders to understand challenges and opportunities in core markets
- Conduct in-depth analysis of assigned geographic regions, identifying emerging trends, risks, and opportunities
- Prepare clear, comprehensive reports on market changes, competitor activities, and consumer behaviour
- Collect and interpret quantitative and qualitative data to support business strategies
- Work closely with product, sales, and strategy teams to align market insights with organizational goals
- Present findings to leadership and cross-functional teams through presentations, dashboards, and written reports
- Draft white papers and blog posts to support marketing efforts
- Assist in providing content for Quarterly Business Review to regional leaders demonstrating usage, success and improvement opportunities across strategic products, verticals and/ jurisdictions
- Partner with the Product organisation to support enhancements related to core markets
- Formulate and maintain best practice recommendations by vertical/jurisdiction
- Demonstrate a willingness to experiment, iterate, innovate, and fail quickly
- Share regional insights and learnings with global product teams to inform platform strategy and encourage cross-regional alignment
What You May Need to be Successful:
- Bachelor’s Degree in a business or technology field, advanced business degree (MBA preferred)
- People management skills
- Experience in building and presenting business cases & project plans
- Have exceptional communication skills both written and verbal (in English)
- Have excellent interpersonal skills and proven success in cross-functional collaboration
- Excellent organizational skills, attention to detail and flexibility as well as the ability to work effectively with global cross-functional teams in a fast-paced environment
- Proficiency in Microsoft Office applications to include Excel, Word and PowerPoint
- Must be a team player and also should be target oriented
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
- Ability to work remotely with occasional business travel
- Medical, Vision, Dental, and supplementary benefit plans
- 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
- Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays
- Access to new tech and growth opportunities, and leaders who want to see you succeed!
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
