Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job DescriptionWe are seeking a Director of Commercial Negotiations to lead high-value client negotiations and drive long-term contractual commitments with enhanced commercial outcomes. The role requires a unique blend of commercial acumen, sales influence, contractual expertise, and technical solution understanding. You will have the gravitas to lead discussions with clients and internal subject matter experts (SMEs), balancing competing priorities while shaping deals that maximize value for both the client and the business.
Key Responsibilities:
- Take ownership of strategically important and high value client negotiations, confidently leading discussions and influencing decision-making.
- Shape and structure deals that balance client needs with internal commercial objectives.
- With support from a commercial team draft, review, and negotiate contracts, ensuring clarity, compliance, and value alignment. The successful candidate must have experience of either drafting to reviewing the drafting of client contracts in the data and technology sector.
- Collaborate with internal teams, including SMEs, Sales, Legal, Finance, and Technical Solutions, to align strategy and ensure smooth execution, even when resources do not report directly to you.
- Navigate competing internal priorities, managing senior stakeholders to maintain focus on commercial objectives.
- Develop pricing and deal strategies that secure price increases above historical levels while ensuring long-term client satisfaction.
- Identify opportunities for upsell, cross-sell, and long-term partnership agreements.
- Maintain clear records of negotiations, contractual terms, and strategic decisions.
Success Measures:
- Achievement of closure of renewal and new business targets identified by sales leadership, including:
- Securing long-term contractual commitments.
- High value transactions
- Closure of strategically important deals
- Delivering price increases over historic levels.
- Quality, timeliness, and effectiveness of contract drafting and negotiation.
- Effective management of internal and client stakeholder relationships.
- Deals structured to optimize commercial outcomes while preserving client satisfaction.
- Proven experience leading client negotiations in complex, solutions-driven environments.
- Strong commercial and sales acumen with a track record of securing long-term commitments at enhanced pricing.
- Ability to draft, review, and negotiate commercial contracts confidently.
- Gravitas and experience to influence internal SMEs and senior stakeholders without direct authority.
- Exceptional stakeholder management, communication, and presentation skills.
- Strong analytical skills to evaluate pricing, contract terms, and deal structures for optimal outcomes.
- Ability to balance client needs with internal priorities and commercial objectives.
Desirable Qualifications:
- Experience in IT, Telecoms, Professional Services etc.
- Familiarity with contract law, commercial terms, and negotiation frameworks.
- Experience leading multi-stakeholder, complex agreements.
Why Join Us:
- Hybrid working -40% in the office
- Lead high-profile client negotiations with significant strategic and commercial impact.
- Work at the intersection of sales, deal shaping, and technical solutions.
- Influence both clients and internal stakeholders, shaping deals that drive business growth.
- Competitive compensation and performance-driven incentives.
Internal Grade: EB6
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
