Director, Accounts Payable, Travel & Expenses

Dynatrace is seeking a proven and dynamic leader to serve as a Global Process Owner for our Global Accounts Payable, Travel & Expenses Operations. You will be responsible for the strategic design, governance, and continuous improvement of the Global Accounts Payable & T&E processes. This role ensures operational efficiency, compliance, and customer satisfaction whilst driving standardization, automation, and transformation initiatives across all regions and business units. The ideal candidate will have extensive experience in AP & T&E management coupled with the ability to make lasting changes, have strong analytical skills, and the ability to lead large global teams.

Hybrid and remote working considered.

Responsibilities

Global Policy Management:

• Develop, implement, and maintain standardized global policies and procedures, to deliver efficiency and accuracy
• Ensure alignment with local regulatory, tax & Business requirements
• Educate employees and stakeholders on policy updates and best practices
• Develop and execute a unified strategy for AP & T&E aligned with Corporate Finance goals

Process Ownership & Optimization:

• Act as the global point of contact for AP & T&E process matters across business units and regions
• Identify and implement process improvements to enhance efficiency, accuracy, and user experience
• Drive root cause analysis and resolution of invoice/PO queries and payment delays
• Collaborate with cross-functional teams within the business to streamline workflows

Technology & Systems Oversight:

• Ensure optimal configuration and integration for AP & T&E systems, leveraging automation where possible
• Lead global transformation initiatives, including ERP & T&E platform implementations
• Partner with IT and vendors to troubleshoot issues and implement enhancements

Compliance & Risk Management:

• Ensure processes comply with local, regional, and international regulations and standards
• Lead internal audits and support external audits related to AP & T&E
• Maintain adherence to SOX controls and other regulatory requirements
• Ensure compliance with tax regulations, anti-bribery laws, and corporate travel policies

Reporting & Analytics:

• Establish and monitor KPIs, SLAs and internal controls to ensure accuracy, timeliness, and compliance
• Use data insights to drive cost-saving initiatives and policy/process adjustments

Stakeholder Collaboration:

• Work closely with internal customers to ensure seamless AP & T&E operations
• Manage relationships with internal and external customers, ensuring service level agreements are met and addressing any issues that arise

Team Leadership:

• Provide leadership and guidance to regional AP & T&E Managers to ensure consistency and compliance
• Drive change management initiatives to support adoption of new tools and processes
• Foster a culture of continuous improvement and customer-centricity

• Significant experience leading Accounts Payable and T&E teams, with at least 5 years in a global leadership role
• Proven experience in process transformation, automation, and change management
• Excellent knowledge of global AP & T&E processes and regulations
• Demonstrated ability to manage multiple competing priorities in a fast-paced environment
• Excellent analytical, communication, and stakeholder management skills
• Excellent verbal and written communication skills essential; must be comfortable connecting with and communicating with individuals at all levels of the organization and in every region in which we operate
• Proven ability to lead cross-functional initiatives and manage change
• Experience designing and operating effective internal controls
• Experience working in a global, matrixed, and multicultural environment
• Detail-oriented with a focus on accuracy

Other Information

• This role will require occasional travel to regional offices globally
• Flexible working hours required to accommodate global time zones
• Hybrid or remote working considered
• Package to include bonus and equity

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.