Digital Transformation Manager

Salary: £34000- £39000 DOE, plus Bonus and Pension

Location: Southwark 

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave 

• Access to our company pension scheme

• Discounts on everything from groceries to well-known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• One paid days leave every year to volunteer and support your community 

• Ongoing training and development opportunities, allowing you to reach your full potential

What will you be doing?

As the Digital Transformation Manager for our Southwark Municipal Collections site, you will spearhead digital operations and enhancements. You will leverage data and collaborate with operational teams to identify digital change opportunities, develop solutions and manage delivery. You will act as the primary face between our Digital, Business, and Technology (DB&T) department and front line operational teams, facilitating digital system transitions and fostering local digital advancements. 

This is an exciting opportunity to work in a highly rewarding role in a dynamic, fast paced service environment, driving digital change and improving service.

Key Responsibilities:

• Collaborate closely with the onsite management team to elevate the quality and application of data, ensuring adherence to and exceeding operational and client requirements.

• Assume responsibility for operational data, maintaining its accuracy and currency to the highest standards.

• Take ownership of and use digital solutions to re-engineer back-office processes to ensure their ongoing relevance, accuracy, and efficiency through continuous review and improvement.

• Develop in-depth knowledge of our Service Management Software (Echo) to become the site's primary expert.

• Lead and execute projects to implement changes in processes and workflows.

• Drive service digitisation by developing and implementing cutting-edge technological advancements.

• Support internal departments by facilitating the communication, training, and deployment of new digital tools or changes.

• Contribute to the execution of our digital training strategy and provide operational end-user training.

What are we looking for?

• Degree level qualification in Science, Business, Information Systems, Environmental Sciences OR Geographical Information Science

• Able to work independently.

• Proven experience in operational or analytical management supporting business change.

• You will have a high problem solving ability.

• Confident communicator with strong relationship management skills, able to simplify complex data analysis for end-user consumption.

• Strong project management skills are essential, including defining scope, planning, managing timelines and budgets, risk mitigation, and ensuring on-time, quality project delivery within constraints.

• Demonstrate strong organisational skills to handle concurrent tasks.

• Ability to manage workload efficiently, addressing various issues promptly.

• Proficient in data analytics and manipulation

• Desirable: PowerBI, SQL, DataBricks, ArcGIS, ArcOnline, Excel, Google Sheets, AppSheets, ProntoForms, Jira, Lucid.
   

If you don't meet all of our outlined requirements we’d still love for you to apply. If you feel that you'd be a great fit for this role and Veolia then we’d like to find out more about you.

What’s next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. 

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. 

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.