Digital Product Owner

What will you be doing 

• Crafting the Identity and SCA platform product set for your team, delivering new capabilities from requirements through to production — ensuring every solution meets the highest standards of security, reliability, compliance requirements, and customer trust. 

• Working closely with business and technical teams to create clear product roadmaps, communicating progress, risks, and dependencies effectively across stakeholders. 

• Analysing problems and business needs and writing user stories and supporting requirements that meet the teams’ Definition of Ready. 

• Helping to define non-functional requirements around resilience, performance, cost savings, etc. 

• Innovate with our data scientists to apply machine learning/artificial intelligence for frictionless authentication services whilst reducing fraud, pushing the boundaries of innovative experiences across our digital spaces. 

• Reporting progress and plans to NewDay leadership teams. 

• Championing NewDay’s agile practices, promoting iteration, experimentation, and data-driven decision-making. 

• Effectively influencing external partners to ensure initiatives in their domains are delivered to high quality, on time and within budgets. 

• Contributing content to our Engineering and Product community (internal and external) to foster a culture of learning, growing and innovation.

Your Skills and Experience

Essential

• Demonstrated ability to translate PSD2/3 and PCI DSS compliance requirements into secure, user-friendly authentication products. 

• Expertise in open loop and closed loop secure payment systems (Mastercard, Outseer 3DS, etc) as well as the relative regulations in identity e.g FAPI Standards (Financial-grade API). 

• In-depth knowledge of digital identity (OAuth 2.0 / OIDC) and multi-factor authentication. 

• Proven track record of delivering API-driven, cloud-based identity and payment services at scale. 

• Experience of Product Ownership/Management in platform products. 

• The ability to build strong working relationships with peers, stakeholders, and teams and leverage these relationships to build consensus and deliver value. 

• Excellent prioritisation and decision-making skills with demonstrable experience of building compelling change arguments, driving consensus, and managing business/backlog priorities in general 

• Experience of working with challenging users and stakeholders to elicit product feedback, manage expectations, and drive the value perception of your product 

• Strong written and verbal communication skills combined with the ability to influence senior stakeholders across both digital and the wider business. 

• Experience in multiple product delivery methodologies and demonstrable experience of applying the ‘best’ methodology based on the challenge/circumstance

Desirable

• Knowledge of Azure services and architectures. 

• Experience of working in a complex change environment which encompasses multiple product areas and engineering teams. 

• Familiarity with data-driven product experimentation and A/B testing methodologies. 

• Recognised agile qualifications. 

• Experience in contributing to the Development/Product community (either within a company or publicly).  

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