Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The role:
We’re looking for a Digital Optimisation & Analytics Executive to support the growth of our ecommerce performance through data and testing.
This role sits across both analytics and CRO, with responsibility for reporting, insight generation, and the delivery of testing and personalisation activity. You’ll work closely with teams across Trading, Product, and Marketing to identify opportunities, improve the customer journey and drive conversion.
What you will do:
- Own and deliver core ecommerce reporting (weekly, quarterly, annual)
- Provide clear insight on site performance, highlighting trends, issues and opportunities
- Support ad hoc analysis and dashboard creation as needed
- Ensure data accuracy, identifying and resolving any tracking or reporting issues
- Optimisation & CRO
· Run A/B tests end-to-end, from idea through to analysis and learnings
· Define success metrics and measure performance of tests
· Work with UX and development teams to get tests live
· Identify opportunities to improve site performance and conversion
· Share regular updates on testing and performance - Stakeholder & Agency Management
· Work closely with internal teams to support trading and optimisation priorities
· Manage day-to-day relationships with external agencies, including regular check-ins and prioritisation
· Keep up to date with competitor activity and industry trends
What you will need:
- Educated to degree level or equivalent in relevant field
- Experience in digital analytics, e commerce or CRO role
- Good working knowledge of GA4 (or similar analytics platforms)
- Experience with A/B testing or personalisation tools (Optimizely or similar)
- Strong analytical skills and confidence working with data
- Understanding of ecommerce metrics and customer behaviour
- High attention to detail, particularly around data accuracy
- Comfortable working with different teams and stakeholders
- Clear communication skills, both written and verbal
- Organised and able to manage multiple priorities
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Top Skills
Molton Brown London, England Office
London, United Kingdom
